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Chandan Preet Kaur

High performance result oriented training professional


High performance result oriented Training Professional, with over twelve years of rich experience in providing leadership & management in the training , development & coaching field .Accomplished Marketing , Management  & leadership trainer/instructor .Eight years of industry experience in U.K. & India in Marketing Research, Consultancy, Brand Management, Marketing Communication & Sales/Market development, CIM Programme Management & teaching specilaist


  • Instructional design & delivery for professional &  vocational qualifications including CIM,CAM, CIPR, ISMM,CMI, ILM,LCCI, City & Guilds & Edexcel 
  • CIM. ISMM & CAM Professional Qualifications training specialist 
  • Project management: Planning & Implementation of large scale training projects 
  • Content development & delivery for marketin & sales trainig courses & programmes
  • Highly creative experiential learning trainer in a range of soft skill areas such as
    • Customer service
    • Retail - Basic & Management  level
    • Team working & development
    • Management development & Leadership
    • Emotional intelligence
    • Team building & development

Work History

Jul 2015Present

Part time lecturer & consultant 

BIBF, Impact,  Nine training 

Stellar role in developing /enhancing content, scheme of work & lesson plans according to CIM syllabus & learning outcomes for level 4 & 6 at BIBF

 Developing learning material , lesson plan & assessments  for the marketing unit of the  Bangor University's undergraduate academic programme at BIBF

Delivering  CIM level 4 & 6 units , Bangor University's marketing unit, & CMI level 5 units at BIBF

Supporting/mentoring students for assignment completion & submission  for CIM & CMI professional qualifications at BIBF

 Content development & delivery for marketing & sales modulr  for Mini MBA programme at Impact Training Institute

Leadership & team building courses with Al Moaelem 

Sep 2012Jul 2015

CIM, CAM & CIPR Programme Leader & Senior Lecturer


Effectively managed and monitored large scale government sponsored" Employment & Training project for Marketing Professionals" project

Lead tutor for Level 4 & 6 CIM Professional qualifications

Streamlining policies, procedures and documentation to meet the awarding body and BIBF requirements

Leading & managing a team of tutors to deliver results & competency enhancement, analyzing effectiveness of tutor Development Program and feedback for the trainers periodically from the delivery and post-delivery stand point

Coaching learners & parents regarding professional as well as academic qulaifications

Monitoring & measuring training deliverable & liaison with all stakeholders to enhance satisfaction & relationships Single point of contact for Awarding body, clients, stakeholders for seamless delivery of above professional programmes.

Stellar role developing & enhancing content, scheme of work & lesson plans according to CIM syllabus & learning outcomes

May 2004Sep 2012

Training Manager


 Leveraged skills in managing large scale training projects for Tamkeen, BDO Consulting and other corporates

Essayed a major role in designing proposals and implementation plans for large scale training projects to be managed by BIRD

Expert in translating employee development behaviors into high-impact learning designs, curriculum, tools, and workshops to create an ineffective knowledge transfer for a range of stakeholders & sponsoring organizations

Proactive in assessing learning and development needs in the sphere of soft skills and effectively aligning programs/interventions with business objectives

Leading a team of full time as well as part time trainers to ensure effective implementation of the learning intervention and enhance their competency & training skills

Developed effective policies, procedures and documentation to meet the needs of regulatory bodies & accredited partners such as LCCI, CIM, ILM, City & Guilds, CIPS & Edexcel and generic training

Actively involved in  on the job coaching learners and other stakeholders  to motivate, learn and apply skills at work to improve performance

Sep 1996May 2004


Various Institutes

Various institutes/training organizations - India, Bahrain 

Successfully designed & delivered range of short & long term courses in Marketing / Sales &  other Management development areas.

Developed instructional guidelines, lesson plans, standards as well as assessment procedures for the various accredited qualifications

Institutes taught/trained

  • Gulf Academy, Bahrain
  • Gulf College of Hospitality & Tourism, Bahrain.
  • Gulf Training Solutions, Bahrain
  • Management Consultancy Group, Bahrain.
  • Many leading training & educational organizations in India
Oct 1993Dec 1994

Marketing Research Consultant

Business Horizons Pvt Ltd

Involved in marketing research & consultancy, with an all India based Marketing Research & Consultancy organization handling following research projects Project / Marketing profiles, Demand Estimate studies, Launch studies, User & Attitude surveys & Satisfaction Studies

Dec 1990Dec 1993

Marketing Executive


 Generating & maintaining business by direct selling to assigned government organizations & ministries. Key account management by developing relationships, customer satisfaction & retention Implementing customer centric strategies to develop the business

Nov 1987Dec 1988

Management Trainee

Avanti Kopp Electrical Ltd-New Delhi

 Involved in all aspects of marketing for a range of aesthetic switches/accessories, manufactured in India in collaboration with the Italian' Kopp' Company. Responsible for Product launching, promotional planning & implementation, direct marketing, organizing exhibitions & maintaining the dealership network.



Hindu College Delhi University


National Productivity Council


Chartered Institute of Marketing U.K


Management & leadership of large scale training/development projects
Subject matter expertise in tutoring CIM Professional Qualifications
Assessing learning & development needs
Content Development
Coaching & Mentoring