Sr Director - Mobile Apps
I joined the org when apps team was going through a lean phase. Retention and team motivation were a problem and as a result deliveries and product hygiene/UX were suffering. I achieved a turn around by
1. Scaled the team from 6 to 12 high quality engineers in a span of 4 months.
2. Brought discipline, process orientation and sensitivity to key hygiene metrics. Improved team morale through regular 1:1s , solving cross functional problems and deep engagement with the mobile apps team
3. Worked with design team and product stakeholders to continuously improve product UX which has led to significant improvement in various product metrics.
4. Conceptualised and launched the unique UPI cashback product at Magicpin with a super smooth payment flow aimed at reducing friction for users.
As a result we were able to significantly improve our user experience putting us in comparison with Zomato, PayTm and other high quality products.