Summary

Professional Summary:

Over 13 years experience working in supervisory/leadership roles;   4 years training/facilitating IT classrooms for school board members, faculty, teachers & aides, therapists, & parents.   2 years supervisory/leadership role in news broadcasting as floor director, & news editor.   2 years managing freelance work by building & maintaining relationships through integrity & word of mouth.   4 years experience for small & medium business relationship sales & supervisory/leadership roles for sales teams.   4 years overseeing the video ministry department with 60 active volunteer members.

i.Computer knowledge ranges from software, hardware, to peripherals with the ability to communicate product comparisons & compliances.

ii.Able to work in a fast-paced challenging work environment.

iii.Experienced in consulting & building partnerships to produce top quality projects.

iv.Experienced in photography, editing, & video production.

v. Ability to learn new systems and new technology.

Work History

Work History

Training Supervisor, Team Leader, Claims Manager & Territory Field Representative

Hatch Computers for Kids

•Overseeing four states including communication, training, reporting, & all expenses. Constant communication with territory reps with scheduling next training classes, installations, & maintenance/IT troubleshooting for our customers.

•Installed desktops, monitors, & other peripherals; such as printers, modems, network cards, keyboards, mice, speakers, & over 2500 computer systems in public schools, day cars, & private sector.

•Facilitated & coordinated training events with day-care employees & directors allowing teachers, therapists, CAP workers, & parents to use software efficiently; training programs included: Internet, Excel, Word, Power Point, & Hatch software.

Jan 2011 - Present

Director, Editor, Co-Producer

Josh Pruno, Inc.

•Upcoming country music video being marketed for main stream media release.

•Oversight of 10-15 individuals to complete video projects; delegating sight locations, casting, securing the contracts of the Director, DP, Key Grip & Grips, PAs, Makeup, & Hospitality.

•Maintaining the integrity of the vision of the projects.

•Partnership & consultation with artist & label seeing project from inception to finish product.

Apr 2007 - Apr 2011

Small & Medium Business Sales Account Manager: Specializing in Software & Peripherals

Dell, Inc.

•Oversight of 150 accounts that I grew averaging an annual 800k IT spend initially to an average of 1.5 million IT spend by growing the relationship & adding value to their infrastructure.

•2008 Circle of Excellence sales winner, achieved Customer Service Awards quarterly, & also was awarded Team Player in FY10 and FY11.

•Within the 1st year I was promoted from call center rep to supporting over 12 key sales reps, following year promoted to the Development Business Team &  then gained advancement to the SMB Relationship Sales team growing new account sets.

•Specific strengths in communication (proven written & oral communication); constant communication with CEOs, CIOs, CFOs, VP, Directors, Controllers, IT Managers, Network Administrators via phone or email.

•Exceeding Dell’s KBIs, creating accurate forecasts & communications to other sales reps using CRM tool, keeping customers & teammates informed of current S&P promotions, Multi-tasking outlook calendar/email/instant messaging in tandem with incoming calls.

•Continual training: up to date licenses, software compliances, leveraging tools, software & hardware product comparisons, vendor relationship communication & partnerships. Training as team lead to sales teams & upper management on the latest compliances & licensing.

•Expertise in detail note taking for our Salesforce CRM tool to be shared across all sales teams (S&P, ISR, TSR, Dell Financial Reps, and Management); created template of infrastructure questionnaire for our CRM tool used for our account set.

•Facilitated training classes for our team meetings, advising career paths inside Dell's business model for new hires, 1 x 1 meetings with teammates & upper management, QA over calls & oversight of our SLA.

•Mentoring new hire class on sales tools, product knowledge, value added pitches that are customer facing phone calls or email merges.

•Far exceed revenue & margin quota 3 & 1/2 years (average 130% attainment), while maintaining the highest outbound/inbound calls (average 40 per day) , highest talk time (average 3.5 hours per day), & executing the current Dell business KBI to drive reoccurring sales.

Aug 2005 - Apr 2007

Non Linear Video Editor

Deep Media

•Worked closely with EMI Publishing to promote/market new artists-using Final Cut Pro, Motion, DVD Studio Pro, Discuss, Adobe Photoshop, & other software to design/edit & author DVDs.

•Helped with the creative design of the 'Praise Baby' collection; production & post production.

•Freelance: Grip, Camera Operator, PA, & Archiving Specialist on video shoots for local commercials, infomercials, & promotional projects; specializing in communication & troubleshooting.

•Managed the equipment inventory; camera, lens, tape archiving/logging, cables/adapters, batteries/chargers, etc.

May 2003 - Jul 2005

Non Linear Video News Editor for Five, Six, & Ten-o-clock News

FOX 8 WGHP

•Oversight of video edits for the morning, afternoon, and evening news; commercial quality edits to tell a compelling story.

•Working closely with producers to achieve higher ratings by captivating the viewing audience with aesthetically pleasing images that would complement the news script for the talent to read off.

•Being able to in a high stress environment with excellence as news feeds or emergency announcements interrupted our scheduled broadcast.

•Performing a two way network with other news corporations in order to capture video & communicate during live shows; while overseeing tape filing system/record machines & coordination of tape editing.

•Floor Director included: cuing & updating talent on changes & coordinating cameras, set dresser & lighting/maintenance coordinator, & graphic display designer.

Education

Education
Aug 2003 - Jun 2005

Bachelor of Arts

University of North Carolina at Greensboro

Awards & Honors include:

i.Graduating Cum Laude (Dean's List for all semesters attended).

ii.Student Excellence Award in 2004, Spartan Television & UNCG Today- Leading Director/Producer/Editor of awarding winning morning show.

iii.Board Member of the UNCG Carolina Film & Video Festival; oversight of screening entries, festival activities, hospitality of event, & creative input of the vision.

Skills

Skills

Leadership

Joy Church International:  Volunteer Staff Partners with Department Head of a rapidly growing church in the Nashville area producing commercial quality videos used in services, conferences, & website.  Roles included but not limited to: oversight, directing, editing, & acting averaging 10-15 videos monthly; Volunteer staff member. 

Information Technology

  • Microsoft Office Suites (Word, Excel, PowerPoint, Outlook, One Note) and OS (Client and Server) • Adobe Acrobat, Photoshop, After Effects • Volume Licensing Compliances and Agreements (Microsoft, Adobe, Symantec, VMware, Citrix)

Non Linear Video Editor

• Very proficient in Final Cut Pro editing software suite, along with Motion and DVD Studio Pro that complements this editing suite. • Color Correction, Green Screen, and Special Effects.   • I love telling a story and invoking an emotion by piecing together video and musical scores.