Agency: TMSI, INC.
Client: National Guard Bureau-Counter Drug Division
Position: Senior Network Engineer
- Evaluated remote-control solution (NetOp- Crosstec); recommended solution for purchase; prepared production servers for Y2K certification; designed configuration matrix for new clients; trained IM staff on server build (Compaq 2500 IIS3.0, Proxy 2.0, FrntPg2000); provided on-site and remote technical support to NGB user community.
Agency: GTS-DURATEK, INC.
Client: United States Postal Service- Tactical Sales and Marketing Division
Position: Business Systems Analyst
- Evaluated RAS(NT) and NetServer(3com) for remote network access; proposed & developed end-user training strategy utilizing CBT technology; provided NT4 and Netware 4.11 administration for 350-userbase.
Client: KPMG Peat Marwick LLP – Mid-Atlantic Region
Position: cc:Mail & Network Administrator
- Analyzed & diagrammed (VISIO) existing ccMail infrastructure; provided Netware 4.11 administration for local office (500+ users); provided daily email administration support to 3300 userbase.
Client: National Institute of Health-National Cancer Institute
Position: Network Engineer
- On-site support of 2500+ users in a campus-wide LAN/WAN environment; NTS 3.51 & 4.0 administration (multiple master domain environment); involved with NCI-wide migration from NT4.0 to Netware 4.11; troubleshooting node/hubs/ports; TCP/IP connectivity problems, client applications (MSOffice, Exchange, Netscape, Eudora).
Agency: SOURCE SERVICES, INC.
Client: Marriott International, Lodging Division, Email Services
Position: Senior Technical Analyst
Provided Tier II technical support for Lodging division's 3500+ userbase; conducted HW/SW system analysis via telephone and/or PCAnywhere; provided training to new technical staff on cc:Mail database recovery processes.