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Christopher Franzoso

Sr. Project Manager - Wide experience, In depth Knowledge

Summary

Management of the day-to-day aspects of projects to deliver high-quality, on-time and on-budget outcomes within the project scope.  Leadership of the project team and supervision of deliverables.  Project management with Fortune 500 Businesses; Information Technology, Industrial, Oil and Gas, Defense, Financial Services, Utilities and Consumer product industries.  United States Navy Veteran.

  • Proven ability to manage multiple complex projects in various stages of the PLC
  • Ability to contribute positively in dynamic, high-paced, and unpredictable environment.
  • Demonstrated ability to facilitate project alignment between business and technical teams.
  • Strong leadership capabilities to lead and direct project teams
  • Ability to manage projects with aggressive timelines and changing scope due to evolving business needs
  • Excellent written and verbal communication skills, including effective presentations
  • Knowledge of multiple project management methodologies
  • Highly effective organization and planning skills, with analytical problem solving and decision analysis. 
  • Ability to facilitate conflict resolution
  • Proficiency in project management tools; Microsoft Project, Primavira, SmartSheet, Rally, Planview, Jira
  • Knowledge of bruises process improvement tools and controls; Trained in Lean and Six Sigma

Skills

Project Management

 

PROJECT MANAGEMENT COMPENTENCIES

  • Project Planning & Execution
  • Critical Path Schedule Management
  • Global Development
  • Stakeholder Analysis
  • Earned Value Management
  • Budget Development
  • Risk Management
  • Change Management
  • Agile/Scrum

Work experience

20182018

Sr. Project manager

NEC (Contract)

For NEC managed the deployment for point of sales systems for 7-Eleven; 8700 stores in the US and Canada.

  • For the client, managed the successful delivery of 20k units to the field in 8 months. Total project value of over $50 million.  Managed project financials, product issues ,scheduling, planning and customer relations.
20172017

Project Management Consultant

Stache and Associates

Developed Project Management Methodologies including risk management and schedule development and management in support of the PMO. Used SmartSheet for project and portfolio management.

  • Managed the development of a first of its kind project management system to aid in streamlining systems, processes and templates helping the client deliver an additional three projects with a $1,000,000 benefit.
20152017

Project Manager

First Command Financial Services

Managing Strategic Business Projects for Business Information Systems PMO. Project support 1500 independent financial advisers and their teams.  Use SmartSheet for tracking and HP Quality Center.

  • Managed a nine-month upgrade of Microsoft Dynamics CRM including SQL database transformation, data clean-up, system mergers, training and communication, business process development and workflow implementation with a budget of $800,000.   
  • Managed the roll out brokerage capabilities for clients including workflow to the brokerage platform, data integration and systems integration and new enterprise database systems to support corporate efforts in 300 offices across the country and foreign offices. Project increased company revenue by $2 million.
  • Managed the quarterly release process using SCRUM techniques for requirements/user stories, development, QA and sprint demos. Worked the product owner for backlog grooming and sprint planning.
20152015

Sr. Project manager

Ingram Micro

Completed strategic Oracle Hyperion project tied to company’s transactional ERP system to implement new financial software for global long-range planning for the Company’s four product lines and acquisitions of new lines of business. 

  • Collaborated with Directors/Senior Vice Presidents in Corporate Financial organization to achieve tight deadlines set by CEO for a global line of business reporting and planning project with a project budget of $5.4Million.
  • Collaborated with all lines of business for a seamless global rollout and tied data from multiple transitional ERP systems into Hyperion to produce a single consolidated financial planning platform.
20142015

Sr. Project manager

FMC Technologies

Investigated upgrades to existing products to enable sales.  Collaborated with engineering and partners. Projects included Root Cause Failure Analysis, Product Improvement, and Product Extended Testing.

  • Planned, managed, and executed projects supporting Company’s premier product line, 3.2 MW MK1 Permanent Magnet Motor product portfolio from project estimation through manufacturing at $2.0M per motor.
20122014

Program manager

L-3 Communications

Lead projects to deliver new systems and upgrades to existing products for operational improvements.  Projects included Digital design Engineering, Software and Firmware development and PCB board design with supplier coordination and manufacturing. 

  • Implemented project initiation and project planning for software development programs with

custom engineered equipment supporting Virginia class Navy Nuclear submarines with 20-person cross-functional teams totaling over $10 million.   Design included PCB boards, hardware, cooling systems.

  • Used an EVMS in conjunction with Program Management skills to maintain schedule and cost metrics.

 

Dec 2010June 2012

Manager Project/Product

Southern California Edison

·Manage project initiation and project planning for initial scope and vendor selections managing customer requirements and needs.

·Manage operational and development projects to support business customers up to $100k.

·Create reporting and status for senior management at a monthly frequency.

·Support improvement projects such as cost reduction, Voice of Client and metrics development.

May 2008Aug 2010

Senior Delivery Manager Operations

Xerox

·Performed data analysis for application performance improvement project, as well as data gathering and analysis of server-level information and data gathering for web-usage / database information.

·Assembled and analyzed information using statistical methods, determining usage patterns and variance over time and region. Highlighted usage patterns for various queries on user data; determined improvement priorities and long-term strategic system needs.

·Responsible for project management of operational projects, such as server migrations, technology upgrades (.Net 1.1 to .NET 2.0), database security patches and upgrades, and quarterly application release schedule.

·Charged with supervisory responsibility to direct on-shore and off-shore Production Support teams of 30 persons in multiple locations and from multiple vendors.

Jan 2008May 2008

Six Sigma Black Belt, Strategic Projects

General Electric

Led quality efforts on Global Compensation Reporting project, which covered all ex-pats worldwide for GE and produced savings of more than $5 million annually by streamlining and digitizing the reporting process.

Performed root cause analysis using LEAN technique of process mapping in order to derive conclusions and make recommendations for continuous improvement, and drive simplification of financial data gathering, resulting in decrease in required FTE by 50%.

Used Six Sigma methods to determine potential process improvement areas and cost benefits for qualitative and quantitative biases

Apr 2006Jan 2008

IT Program Manager

General Electric

GE Capital Solutions / Xerox Capital Services,Rochester, NYIT Program Manager / Workflow Program Leader

·Project Manager for Xerox Sales Notification tool, eNotify – Managed vendor selection and development of phase one; developed Multi Generation Product plan and launched phase two of application.

·Workflow Leader for Xerox equipment Installs / Cancels – Drove Workflow logic for new application development using LEAN concepts of waste reduction and pull flow and Six Sigma tools to minimize flow variation. New tool increased productivity 20%.

Jan 2006May 2006

Research Analyst

General Electric

Research Analyst 

  • Provided research support for GE / University of Connecticut joint business development laboratory.
  • Consulted for GE Infrastructure on business development and market entry strategy for Advanced Waste Management technologies - a potential GE Ecomagination Breakthrough.
  • Assessed business potential and identified market potential as well as critical factors contributing to adoption of new technology. Developed 'adoption probability' tool to determine high-probability market entry points.
Apr 2002Jan 2006

Customer Service Manager

FuelCell Energy

Customer Service Manager 

  • Managed customer service team, including 15 call center and customer service managers.
  • Oversaw customer accounts and portfolios for 16 key customers in North America, including Caterpillar and Pennsylvania Power and Light (PPL). Conducted all P&L reporting.
  • Forecasted profit and loss on service contracts based on current trends in costs, locations of serviceable equipment, future sales potential, labor rates, and technology enhancements and developments.
Jul 1997Apr 2002

Project Manager

Shell OIl

Project Manager, Deepwater Offshore Oil Production Projects

  • Project Management / Design and Construction for Deepwater Offshore Oil / Gas production platforms.
  • Project Manager for two major software solutions, including selection, customization, installation, training, and go-live phases for large training simulator and engineering development tool with durations of one year and budgets of $1 million.
  • Managed matrix project team of 25 engineers and designers for major Gulf of Mexico natural gas field project worth $7 million. Project involved patent negotiations, application engineering, equipment specification, supply chain management, financial tracking, and project financial analysis.
  • Analyzed methods for tracking ownership of hydrocarbon production, which included analysis of engineering models and literature searches for best-fist equations for application to oil and gas well production.
  • Led cost-benefit analysis for introduction of a new software application to reduce engineering to drawing cycle time and improve engineer / designer interface.
Aug 1985Aug 1991

Machinist Mate, Second Class, Nuclear

United States Navy

United States Navy, USS Benjamin Franklin, Submarine Squadron 6, Charleston, SC

Maintenance and Operations Supervisor, Nuclear

  • Maintained US Navy nuclear submarine in combat-ready condition; trained and supervised operations personnel.

MACHINIST'S MATES (MM) operate and maintain steam turbines and reduction gears used for ship propulsion and auxiliary machinery such as turbogenerators, pumps and oil purifiers. They also maintain auxiliary machinery outside of main machinery spaces, such as electrohydraulic steering engines and elevators, refrigeration plants, air conditioning systems and desalinization plants. They may also operate and maintain compressed gas producing plants. Nuclear-trained MMs perform duties in nuclear propulsion plants operating reactor control, propulsion and power generation systems. 

Education

Aug 2009Dec 2013

MSPM

George Washington University
Work in the Weeds, Lead at 10,000 Feet

GW's Master of Science in Project Management (MSPM) program is among the oldest and most reputable specialized degree programs of its kind in the world. With over a decade of educating successful project managers, this unique program blends the study of project management with a grounding in general management principles, and guides students in mastering advanced project management techniques. The innovative curriculum balances practice and theory, developing the skills that professionals need to become effective project managers.

The Project Management program brings realistic examples from the workplace to the classroom and integrates those examples into the overall curriculum. Professors conscientiously approach and discuss the solutions and analyses at the practical level. The program is discipline independent and focuses on no single technical domain, allowing students from a wide variety of backgrounds to benefit.

The curriculum encompasses personal and qualitative issues, as well as the technical, quantitative aspects of managing projects. Courses cover teamwork and team dynamics, helping students develop the skills necessary for tackling complex projects involving diverse perspectives. In most classes, students form teams to complete a substantial portion of the coursework, an invaluable experience for project managers.

http://business.gwu.edu/mspm/

Jan 2003Dec 2005

Master's of Business Administration

University of Connecticut

Ranked among the best in the world, UConn's MBA Program offers a comprehensive state-of-the-art business education that empowers business leaders to anticipate and effectively manage the challenges within today's dynamic and complex world of business.

The competitive edge that UConn's MBA Program offers is the integration of award-winning innovative experiential learning opportunities that radically challenge your intellect, enhance your skill set and prepare you for success in life as well as in the competitive world of business. 

http://mba.uconn.edu/

Sep 1991May 1997

Bachelor of Science

University of Connecticut

Chemical Engineering (CHEG) Program

Chemical engineers take chemistry out of the laboratory and into the world. These engineers work to creatively solve problems by applying scientific knowledge and technology to improve the lives of people everywhere. UConn's chemical engineering major fosters knowledge of chemical engineering principles, while increasing students' understanding of the design and operation of chemical processes. Students reinforce their problem-solving skills and develop an appreciation of environmental, social and economic issues.

Applying the principles of chemistry, physics, and mathematics, chemical engineers devise effective solutions to diverse real-world dilemmas, from creation of new pharmaceuticals to development of fuel cells and renewable technologies.

Materials Science & Engineering (MSE) Program

Materials Scientists and Engineers are trained to understand and manipulate the structure, processing, and properties of materials for optimal performance. Applications span diverse fields, including energy materials, biomaterials, metallurgy, ceramics, semiconductors, aerospace, etc. We understand these materials starting from their atomic arrangements, and scaling up to manufacturing processes. Our students enjoy substantial hands-on lab experiences as well, designing, fabricating, characterizing, and evaluating. This strongly positions today's MS&E students for well respected jobs, inventing and improving the materials that will improve lives tomorrow. 

http://www.cmbe.engr.uconn.edu/index.php

Certifications

20172020

Certified Scrum Master (CSM)

Scrum aAliance
April 2008April 2021

Project Management Professional

Project Management Institute