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Work experience

Nov 2010Aug 2012

Inside Salesperson

Lebeda Mattress Factory

My job duties included:

- Assisting potential customers in their search for bedding, bedroom furniture, and accessories

- Finding financing for qualified customers

- Scheduling deliveries and setups

- Handling customer service issues such as warranty claims, exchanges/returns, and basic maintainence questions

- Maintaining showrooms including vacuuming, changing spot lights, fronting products, and polishing furniture

- Keeping track of inventory and open orders

Feb 2009Oct 2010

Outside Salesperson

Fastenal Company

- Made face-to-face sales calls with customers in the construction and manufacturing industries

- I would travel on average 150-200 miles per day, making 10-15 calls per outing

- "Cold called" existing and potential customers to find ways that we could possibly assist their product needs

- Made deliveries to customers location when they were in need of product immediately or were unable to travel to branch location to pick up

- Maintained showroom cleanliness and inventory

- Fronted products so that they were visible to walk-in customers 

Nov 2006Aug 2008

Server/ Cook

The Buckaroo Bar & Grill

- Took, prepared, and delivered customers food and drink orders

- Cleaned tables and kept dining areas presentable

- Performed dish and janitorial duties

- Maintained cash drawer balances

Oct 2007Jul 2008

Lead Manifold Assembler

Adams Thermal Systems

- Assembled oil and fuel coolers and components for automotive and agricultural equipment

- Checked that parts were built to meet manufacturers and customers specifications and quality

- Running heavy manufacturing machinery, such as sheet metal presses, aluminum punchers, and expanding machines

- Shipping and Receiving


Sep 2012Present

Occupational Studies

Universal Technical Institute

I am currently enrolled in the Automotive Core Training Program. It is a 51 week program covering all aspects of automotive maintainence from engine building to service manual writing. After the core program I intend on taking additional training for high performance and luxury manufacturers, such as BMW, Mercedes-Benz, Porsche, and Volvo.


Sales & Customer Service
I have been in the customer service industry for over 6 years now in various forms, starting as a server in a restaurant to my current position as a salesperson in a retail setting. I am very proficient in handling customers face-to-face, over the phone, and via e-mail and the internet.
Automotive Maintainence and Repair
I have a basic grasp of how to work on cars. I worked on various problems on my own cars. I am attending school to gain a better knowledge of how to do these things in both a personal and professional manner.
Forklift Operator
I operated forklift on an almost daily basis while working with the Fastenal Company (see above). I used them to move products around the showroom, load products to go to other stores and load heavy products for customers.


Automotive; TV and Movies; Outdoor Excercise; Video Gaming; Travel; Food