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Personal Message

I am an individual who is driven by the need to continually gain and share knowledge & understanding that success is derived through an exchange of knowledge at all levels to best serve organizational goals and objectives. I have a solid background in providing extensive customer service and administrative support for a variety of professionals. I utilize active listening skills to properly define customer and staff needs. I am able to communicate effectively orally and in writing and I am also able to interface at all levels. I am able to meet deadlines, and handle numerous projects simultaneously. I am an innovative, resourceful individual with a reputation for successful Sales, Merchandising and Management. My areas of strength includebut are not limited to the following:

  • Decision-Making Skills
  • Team-Building Skills
  • Problem-Solving Abilities
  • Strong Communication Skills
  • Organizational Skills
  • Excellent Public Speaker
  • Computer Literate
  • Time Management Skills
  • Motivating & Coaching Skills
  • Research Abilities

Work experience

May 2014Present
Boost Mobile by Allied Communications

Store Manager

Consult customers based upon their wireless service needs

Maximize transactions selling wireless products and services to new and existing customers

Successfully achieve business and personal sales goals

Exhibit assertiveness and have a drive to win

Maintain knowledge of wireless products and services

Ability to thrive in an environment of constant change

Arrange and display store merchandising

Keep sales floor presentable for customers

Order and count inventory

Make daily bank deposits

Manage retail employees

ESSENTIAL DUTIES & RESPONSIBILITIES

Continually develop sales abilities and product knowledge

Build expertise on products and services by completing online training modules.

Keep abreast of new phones and wireless technologies.

Motivate a team of sales representatives.

Mar 20082016
Gotcha Covered Inc

C.O.O.

PRIMARY RESPONSIBILITIES

1.Design, make and sell Premium handmade Soy Candles, Aroma Beads and Various home fragrance products.

 2. Sell Various Home Décor & Tolls. 3. same Duties as Talley's Home Improvement Service.

Sept 2010Feb 2012
Department Of Corrections

GED Tutor

Instruct students in the areas of math,  science, writing, reading and social studies, the five areas covered in the GED tests. Assess students in order to create a learning program for each student. Evaluate or test students, either formally or informally to determine if students are progressing. Help students with improving their critical thinking, problem-solving, information processing and communication skills.

Oct 2007Jan 2009
Waverly Particleboard LLc

Accounts Payable

SUMMARY

Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices. 

PRIMARY RESPONSIBILITIES

Support CFO

Receives and reviews invoices from vendors.

Matches, codes and batches  documents.

Assembles voucher packages for approval by appropriate managers.

Processes checks to send to vendors. 

Perform other basic clerical duties.

Post transactions to Integra Accounting Software.

Handle incoming calls from vendors regarding payments. 

Verification of invoices, and calculation of discounts.

Oct 2007Nov 2007
Manpower Temporary Service

Contract employee

SUMMARY

Provide administrative support to a department and/or Manager. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction.

PRIMARY RESPONSIBILITIES

  1. Answer telephones and transfer to appropriate staff member.
  2. Meet and greet clients and visitors.
  3. Create and modify documents using Microsoft Office.
  4. Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
  5. Maintain hard copy and electronic filing system.
  6. Sign for and distribute UPS/Fed Ex/Airborne packages.
  7. Research, price, and purchase office furniture and supplies.
  8. Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys.
  9. Setup and coordinate meetings and conferences.
  10. Maintain and distribute staff weekly schedules.
  11. Collect and maintain PC inventory.
  12. Support staff in assigned project based work.
  13. Other duties as assigned.

ADDITIONAL RESPONSIBILITIES

  1. Provide office orientation for new employees.
  2. Setup accommodation and entertainment arrangements for company visitors.
Apr 2006Oct 2007
Talley’s Home Improvement Service

Owner

SUMMARY

To market and obtain Home improvement contracts as well as oversee daily aoprations.

PRIMARY RESPONSIBILITIES

  1. Answer telephones 
  2. Meet and greet clients.
  3. Create and modify documents (contracts, estimates, work orders) using Microsoft Office and other contracting software.
  4. Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
  5. Maintain hard copy and electronic filing system.
  6. Sign for and distribute UPS/Fed Ex/Airborne packages.
  7. Research, price, and purchase supplies.
  8. Coordinate and maintain records for various projects.
  9. Setup and coordinate meetings for estimates and job completion walk throughs.
  10. Maintain and distribute  weekly project schedules.
  11. Collect Payments and contracts
  12. Support staff in assigned project based work.
  13. Billing/Collections
  14. Marketing
Feb 2006Sep 2006
Today’s Staffing

Administrative Assistant

SUMMARY

Provide administrative support to a department and/or Manager. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction.

PRIMARY RESPONSIBILITIES

  1. Answer telephones and transfer to appropriate staff member.
  2. Meet and greet clients and visitors.
  3. Create and modify documents using Microsoft Office.
  4. Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
  5. Maintain hard copy and electronic filing system.
  6. Sign for and distribute UPS/Fed Ex/Airborne packages.
  7. Research, price, and purchase office furniture and supplies.
  8. Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys.
  9. Setup and coordinate meetings and conferences.
  10. Maintain and distribute staff weekly schedules.
  11. Collect and maintain PC inventory.
  12. Support staff in assigned project based work.
  13. Other duties as assigned.

ADDITIONAL RESPONSIBILITIES

  1. Provide office orientation for new employees.
  2. Setup accommodation and entertainment arrangements for company visitors.
Mar 2006Jun 2006
Golden Heart Mortgage,

Mortgage Loan Processor

Serves customers by preparing mortgage loan requirements. 

Jan 2006Feb 2006
RX Services Inc

Pharmacy Technician

SUMMARY

Supports pharmacological services.

PRIMARY RESPONSIBILITIES

Stocking, assembling, and distributing medications for various Nursing Homes and Hospitals.

May 2005Jun 2005
Books A Million

CSR/Kids Specialist

PRIMARY RESPONSIBILITIES

Stock shelves

Help customers find books

Customer Service

Apr 2005May 2005
Dominion Reality Dominion Reality Dominion Reality

Mortgage Loan Processor

Serves customers by preparing mortgage loan requirements. 

Apr 2003Mar 2004
Insurance Doctor Agency

Administrative Support

 PRIMARY RESPONSIBILITIES

  1. Interact with customers to provide information in response to inquiries about products or services.
  2. Communicate with customers through a variety of means—by telephone; by e-mail, fax, regular mail; or in person.
  3. Handle general questions and complaints.
  4. Answer telephones and transfer to appropriate staff member.
  5. Meet and greet clients and visitors.
  6. Take payments.
  7. Help customers fill out paperwork.
  8. General Clerical Duties.

Education

Aug 2002May 2006
JSRCC

Information Technology

Completed most Course work for AAS degree.

References

Randy Hayne

Brenda Purcell

Brenda is both a professional and personal refrence and friend.

Little To No Training Needed!