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Work experience

Apr 2005Dec 2008

Sr. Control Buyer/Merchandise Planner

Spiegel Brands

·Place all buys (initial, booster, re-buy and core program) based on buy strategy and adhere to the scheduled deadlines of the inventory calendar to support Spiegel’s catalog, retail, and internet businesses.

·Works directly with senior management to plan and execute merchandise financial plans and inventory levels.

·Maintains and controls all aspects of the OTB using ladder plans to accurately forecast sales and inventory turns for our multiple selling channels.

·Adheres to profitable inventory indicators such as initial order fulfillment, backorders, cancellations and overstocks for the Home and Apparel Divisions. Initial fill went from 60% (S'08) to 95% (F'08) and backorders when down by 40%.

·Recognizes potential supply issues by forecasting future backorder/cancellation problems through: Computer support tools (i.e., modeling in OTB), taking action by adjusting return rates to reflect changing trends, monitoring and maintaining backorder levels to assure compliance with Spiegel’s policies and Federal Regulations, and informing senior management of item serviceability at the time of the media redo/pickup to avoid potential low fulfillment issues.

·Utilizes the support from the Production Team on production capacity, planning, tracking, and core vendor updates.

·Maintains delivery follow-up, reviews vendor production schedule and update purchase orders ship dates accordingly to ensure accuracy in servicing our customer.

·Declares in season overstocks for clearance based on guidelines by product line and adherence to the inventory calendar schedule.

·Advises senior management of delivery delays and issues all air and late charges.

·Prepares seasonal inventory review meetings by analyze successes and failures of the past season and recommends strategies for improvements.

·Responsible for regular maintenance of inventory system assure proper allocation of merchandise (i.e. A or B allocation, FNP, CNP) and year-end obsolescence (inventory age code).

·Participates in item estimating committee meetings and is responsible for evaluating and validating all estimates by media within assigned responsible areas.

·Manages Factory Ship team on Vendor Net reporting tools and reviews status weekly with senior management.

·Supervised one inventory control buyer and trained all new employees.

Apr 2005Apr 2004

Merchandise Planner

Toys "R" Us, Inc.

·Developed chain wide item plans and allocation plans to support the sales forecast.

·Established tailored flow programs for seasonal and promotional timing.

·Worked with vendors to exchange information regarding projected sales and availability of items.

·Drove all aspects of financial planning & forecasting, item assortment planning, and exit management.

·Monitored and report key business metrics and action plans to product development, DMM and senior management.

·Drove development of seasonal financial/item plans at division/class/category level in Retek Planning system (i.e. sales, inventory, receipts, IMU, markdowns, gross profit).

·Drove development of sales and TPR plans for each promotional ROTO and BOGO tab event. Manage my open to buy position by quarter at div/class/category level.

Apr 2004Mar 2003

Merchandise Planner

KB Toys, Inc.

·Drove development of seasonal financial/product plans and manage forecasts at division/class/category level.

·Created financial sales plans, inventory targets, receipts, margins, markdowns, and gross profit plans for each monthly promotional/storefront and tab event in Arthur Planning system.

·Planned and selected item assortments to support customer-merchandising strategies.

·Drove development of seasonal sku assortment plans and sku ladder plans in IKILPS system ensuring that Buyer sku targets are achieved and margin levels are maintained.

·Monitored Open to Buy position daily and make recommendations to Buyers and DMM based on current business and market trends.

·Evaluated IMU plans and their effect on gross margin and recommend changes if necessary.

·Supported planning department IS initiatives and special projects.

·Interacted with Finance department to ensure integrity of financial numbers.

·Provided decision support analysis to Buyer and DMM for each new closeout sku purchase.

·Developed and maintain strong customer/vendor relationships to maximize sales and profit.

·Assisted the Buyer in developing and executing customer advertising plans and strategies, which include productivity, pricing, volume analysis, product, and tabloid layouts.

·Monitored and report key business metrics and action plans to senior management.

Jul 2002Dec 2000

National Sales Manager

LcK & Associates

·Managed, coordinated and directed all marketing and sales activities for this promotional products supplier/retail wholesaler.

·Worked with the president on strategic planning and development; thus increasing customer acquisition and retention.

·Supervised and trained sales support staff.

·Administered budget for the “Classe Industrial Design”, an exclusive line which is marketed nationally to distributors and retailers for use in direct mail catalog programs, premium programs, field sales calls and sales to end users.

·Increased sales by 45% acquiring new customers and expanding services offered to existing distributors and retailers.

·Assumed a leading role in research, negotiations, and establishment of a strategic alliance with our Hong Kong (HK) factory eventually transition to a partnership.

·Oversaw all new product ideas and developments with our HK factory.

·Spearheaded the distributor division in the development of a private-label program with one of our major retailers.

·Managed and monitored all inbound shipments from our freight-forwarding/broker agents to ensured timely deliveries to our warehouse.

·Developed and implemented quality guidelines and service procedures for our warehouse and imprinters, thus improving efficiency and accuracy on orders.

·Designed and coordinated all facets in the development of our promotional and wholesale catalogs, including product selection and layout, graphic requirements, copy, setting minimum quantities and price points for all products, and determining general ordering guidelines.

·Oversaw all national trade show preparations, including booth layouts and presentations.

Dec 2000Apr 1999

New Product Development Administrator

New Product Development Administrator

·Managed new product development, including ad specialties, human resources, and stationery divisions for the U.S., Canada, Europe and Windmill Press (asi/97270).

·Oversaw U.S. catalog merchandising, premium program and vendor relations.

·Coordinated product file building, pricing issues, sourcing, and act as liaison to suppliers both domestically and internationally.

·Coordinated implementation of direct mail objectives for new products.

Marketing Analyst/Direct Mail List Manager

·Coordinated the analysis and selection of direct mail lists.

·Participated in the analysis, planning, and execution of direct mail advertising campaigns.

·Oversaw the development of advertising copy and piece mail presentation.

Apr 1999Jun 1998

Customer Service Representative

Kaiser Permanente Northeast

·Responded to customer inquiries and concerns via telephone, written correspondence, and walk-ins.

·Provided information and education to members, providers, pharmacists, hospital staff and internal and external customers regarding eligibility, benefits, claims, referrals, and services provided by KPNE.


May 1998Sep 1995


The College of Saint Rose


Arthur Planning System
Excel and Access
MS Office


Steve Chandler

April Pish

Linda Carlish