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Work experience

eCommerce Specialist

MAERSK LINE

  • Developing Maersk Line web site.
  • Supporting Spanish and Portuguese clients and customer service department.
  • Training employees and clients on use of web site 
Apr 2010Present

Project Coordinator

Mabey Bridge

  • Organizing projects from the factory to delivery worldwide,
  • Ensuring the best rate and service from our suppliers.
  • Fulfilling all customs formalities and export documentation for each order
  • Ensuring that each step of the delivery is completed on time and meeting all client requirements
  • Evaluating customer satisfaction from the moment that they order a product until the moment that our bridges are built on site and running.
  • Creating new procedures in the department, facilitating daily work and better interaction with other departments. 
Feb 2009Apr 2010

Business Development Manager

MERCO INFORMATIC

Working as Business Development Manager for Merco Informatic introducing their software in Spain. Doing market research, find clients, organizing meetings and showing our product in international fairs of transport.  This job was based at home, travelling to Spain when necessary.

May 2007May 2008

Equipment Coordinator

MAERSK LINE
  • Controlling and managing empty standard and special equipment at terminals and depots operated by Maersk in Spain and Portugal.
  • Controlling evacuation of empty equipment to other countries or other ports in the area
Nov 2006May 2007

Responsible of Madrid and Levante area. Intermodal department

MAERSK LINE
  • Process and solve incidents of road transportation orders for imports and exports in the area of Madrid, Valencia and Bilbao.
  • Custom documentation and Invoices.
  • Organization of the transport via rail from Puerto Seco Coslada and Abroñigal rail station to Barcelona, Madrid, Valencia and Algeciras.
Sep 2005Nov 2006

Export Customer service department agent

MAERSK LINE

Integral care of the customer since the takeover in Spain until its subsequent delivery anywhere in the world. Organizing the bill of ladings and Invoices

Education

Jan 2012Present

Cambridge BEC Higher from the Cambridge University

Bristol City College
Sep 2011Dec 2011

English First Certificate from the Cambridge University

Bristol City College
Sep 1996Jun 1999

Business Administration

IFE, Camara de Comercio e Industria de Madrid

Skills

International Trade
Close Commercial Management
Customer Service
Intermodal
Shipping
Export
Ability to Accept and Learn From Criticism
Positive Attitude
Strong Work Ethic

Summary

Spanish speaking International Project Coordinator with 14 years experience in Sales, Marketing, Export, e-commerce and Transportation

Interest

  • Social media measurement, networks and relationship with clients
  • Member of the Huella Theatre Group (Alcobendas) for three years and have taken part in five plays.
  • In my free time I play basketball in the Newport Basketball Team