Programming, Reading, Movies, Exercise, and continuing my educational advancement.


Visionary and goal-oriented IT Manager/Director offering a strong body of demonstrated career success developing, executing merged business and IT strategies to promote organizational and operational growth; developing strategic plans for the utilization of cutting edge technology to support and drive the business needs.Extensive experience leading operations for Technology, Business Development and Application Development within a diverse range of situations, from CRM, ERP as well as SFA and CMS; consistently improving delivery times and service levels while reducing costs; excels at strategic planning, building high performance teams, project management, while implementing best practice methodologies and continuous improvement programs.


Outstanding experience with a proven track record of problem solving as well as understanding End User needs; including extensive experience with high volume distribution and manufacturing systems.

  • Excellent at meeting information technology staff project goals by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
  • Proficient in maintaining staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities
  • Excellent communication skills across all departments -leading to improved communications where there was once lacking communications
  • Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing organization technologies.
  • Directs technological research by studying corporate goals, strategies, practices, and end user projects
  • Superior computer skills with database expertise and an aptitude for learning and maintaining new software
  • Accomplishes financial objectives by forecasting requirements; maintaining an annual budget; scheduling expenditures; analyzing variances; as well as initiating corrective actions
  • Exceptional analytical, computer, interpersonal and teamwork skills -leading to many new, exciting inter-company opportunities/changes
  • Implemented and managed major replacement of current ERP System – utilizing the ‘big bang’ approach to bring the project in on time and under budget.
  • Implemented and managed CRM initiative utilizing Open Source software (Splendid CRM) – saving the organization over $25,000.00 in development and software costs.
  • Proficient in Project, Word, Excel, PowerPoint and Access, this includes working knowledge of JAVA, ASP, PHP, CFM, HTML, XML, EDI, C/C++, COM, .NET, SQL, NAS, WebSphere, Citrix and others.

Skills/Qualifications: Technical Management, Technical Understanding, Analyzing Information, Informing Others, Staffing, Problem Solving, Data Center Management, Developing Budgets, Coordination, Strategic Planning, Quality Management

Work History

Work History
Sep 2009 - Present

Director of Innovation and Technology

Professional Medical Supply Inc.

Manage staffing, budgeting, development, design and integration of applications and hardware systems for leading medical supplies distributor.P&L responsibility with multimillion dollar development budget, leading major change development as well as custom application development, capturing Business User needs in order to implement solutions designed to enhance profitability as well as productivity.

Sep 2008 - Sep 2009

Data Integrity Specialist

Block and Company

Responsible for: Developing automated process for item entry, working with excel to develop new item load templates; working with programmers to build a custom database; creating reports and analyzing data; cleanup of existing data. Setting and enforcing information standards; regulating data from all business units within the company; working with web developers & CMS system loading items and content to the system, updating pricing, controlling margin.

Jun 2007 - Sep 2008

Pricing and Product Coordinator -- Promoted

Block and Company

Responsible for: setting, updating and maintaining product SKU pricing; track and identify trends across all product lines; updating system with missing and new items; correct pricing issues and uploading new products; processing vendor purchase orders via web-portal as wells as correcting invoicing issues, creating customer credits and return authorizations, and quoting functionality. Assist with new item set up process.Collaborate with respective departments to verify data fields. Provide metrics for each area of the set up process and run/prepare various reports
Mar 2007 - Jun 2007

Account Specialist

Block and Company/MMF Inc -- Promoted

Responsible for: managing high end customer relations and all aspects of account & pricing maintenance. Training new employees & writing training manuals on current systems as well as new systems.
Aug 1998 - Feb 2007

Customer Service Specialist

Responsible for: Providing top-notch customer service in a fast-paced environment, assistance in inventory control, training personnel on new POS software release as well as scheduling and multi-tasking tasks related to the general operation of the restaurant.



Bachelor of Science

University of Illinois



Crystal Reports 2008

SQL Queries

Use in everyday troubleshooting.


Proficient in the use of Cognos to creat Ad Hoc reports - build custom cubes - manipulate existing cubes.

MS Office

Extremely proficient in the use of MS Office - utilizing Excel expressly for the purpose of generating custom reports that feed changes to the ERP system as well as Content Management Systems.



Willy Han

I have had the pleasure of working with Carly on many projects.  Her professionalism and dedication to quality as well as customer service is beyond compare.  Her attention to detail and eye for analysis is beyound her years.  I would recommend Carly to anyone seeking to get to know her.

Robert Sieger

Carly and I worked together on many different projects at Block & Co - her analytic skills are without par.  Her report development skills are equally outstanding.  I would highly recommend Carly to any organization.