- ITIL Service Manager certification
- BellSouth Catalyst Award
- RedHat Certified Engineer
Over ten years of progressive experience with a proven track record of leading teams in the design, implementation, and support of complex and critical systems. Strong analytical abilities, combined with excellent written and verbal communication skills allow me to work effectively with people at all levels.
Provide indirect technical leadership and direction, foster relationships with key technology executives from AT&T and Verizon (covered client base), define client needs and requirements, and promote sales opportunities.Serve as technical leader for covered accounts, ensuring solutions are properly designed, and managing teams on a project-by-project basis. Drive innovation and thought leadership activities, & lead “Innovative Ideas” program for US Communications, Media & Entertainment Group.
Provided expertise in infrastructure and data center design for contract project involving design, build, and migration of servers into a highly secure data center. Provided leadership and guidance to engineering team, and ensured solution was aligned with technology direction.
Supported diverse international client environments and resolved technical problems while driving client technology enhancements.
Architected internet and eCommerce data center, ensured proper design of data center projects to deliver needed results, and made certain data center infrastructure was managed to meet current and future needs. Recruited, hired, and trained 7-member team of architects and technical writers, and coordinated communications with business unit clients, operations managers, and architects.
Led 5-member core services team providing infrastructure to internet data center, managing data center network, and handling base services including domain name management and file transfer. Determined new application infrastructure requirements.
Co-founded Internet Service Provider, responsible for technical direction and network operations. Provided service to approximately 500 dial-up, dedicated access and web hosting customers.