Responsibilities include selling devices,and calling plans; calling existing customers to inform them of available product or service upgrades.
Meet and exceed quota/revenue target for net activations, customer renewals, accessories, handsets, and enhanced services.
Generate new business in assigned territories through prospecting, cold calling networking and generating leads and referrals
Provide follow-up training for new customers, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues.
Maintain and grow existing customer base and manage churn.