Download PDF
  • Edinburgh EH39BH
  • 07793087352

Catrina MacDonald

Personal Profile

A current student at Edinburgh Napier University undergoing a BA (Hons) degree in Festival, Events and Hospitality Management.  My  work experience shows I have been interested in this specific industry from an early age.

Relevant Work Experience

Organized a 90's Charity Event                                                                                       November 2014
Organized a charity event for the Scottish Associations of Mental Health (SAMH). In a small team we planned then coordinated a 90's themed event. Sourcing the venue, designing the invitations and marketing the event were some of my main duties.

Reading Music Festival Volunteer                                                                            
         August 2013
Working closely with the Reading Festival organisers Festival Republic, played a big part in creating a good atmosphere at the Reading Festival. Jobs included assisting festival goers with any questions they had, working with Fire Safety, Medical and Security teams to ensure all festival goers were safe.

Me & Reilly, Dubai Events Assistant                                                                        Dec 2011- March 2012
 Assistant Events Planner for exclusive children’s birthday parties in Dubai. Designing invitations, catering and supervising events.


Sep 2013Present

BA (Hons)

Edinburgh Napier University
Festival, Events and Hospitality Management
Sep 2011Jun 2013

International Baccalaureate - 29 Points

Jumeirah English Speaking School Dubai
English Language and literature HL (5)
Music HL (5)
Theatre HL (6)
Environmental Systems and Societies SL (4)
Maths SL (4)
French SL (4)
Theory of knowledge/Extended Essay (1)

Work History

Oct 2014May 2015

Customer service.

Sainsburys Customer service.
  • Worked on the shop floor/tills
  •  Dealing with customers
May 2014Jul 2014


Drumossie Hotel
  • Responsible for daily housekeeping in a 5* hotel
  • Volunteered to work with Events Planner for work experience to help with university studies
May 2012Aug 2012

Customer Service

Dubai Dolphinarium
  • Worked primarily in gift shop/reception
  • Usherette during dolphin shows
  • Assisted in organising private birthday parties

Key Skills

Customer Service: Having a strong customer service background I understand the importance of excellent communication skills and thrive in a fast paced environment.
When participating in the Gold Duke of Edinburgh Expedition, we were required to work in small teams. As group leader it was my responsibility to resolve any conflicts within the group, and ultimately make sure that everyone was happy whilst making sure all the tasks at hand were being achieved.
Conflict Management:
Whilst working in a hospitality focused role at Drumossie Hotel I was often required to deal with challenging customers; I utilised my excellent communication skills and responded with an empathetic disposition to resolve difficult situations.


Duke of Edinburgh: Bronze and silver. Working to achieve Gold
Level 1 Food Safety Awareness 
London College of fashion:  5 Day course- Short course in Fashion Buying and Merchandising
ABRSM Flute Grade 5
ABRSM Piano Grade 4


Available on Request