I am seeking a public relations position where I can use my knowledge of consumer marketing and organizational communication to assist clients with the management of their public profile.
Aug 2006 - Present
Customer Service Representative
Commonwealth Insurance Center
-Utilize excellent interpersonal communication skills when helping customers with automobile, property, and commercial insurance policies.
-Developed print and web based advertising material as well as procedural manuals for in office systems.
-Helped manage commercial clients' files and assisted with inquiries
Dec 2010 - Present
-Utilize exceptional interpersonal communication skills and conflict resolution skills while assisting customers.
-Assist Longwood University professors with textbook orders.
-Recipient of the Wow Customer Service Award 2011.
Feb 2011 - May 2011
Acted as Team Manager for a non profit, student run organization at Longwood University which paired with the Susan G. Kohmen Foundation to raise money for breast cancer research.
-Organized meetings, generated donations, and helped coordinate event with campus organizations, greek organizations, and Fuqua administrators.
-Our one day kickball tournament raised over $1100.
Sep 2009 - Dec 2009
Acted as project designer for a student run communication audit team which performed a comprehensive communication audit on a Longwood University office.
-Designed team logo, and designed and formatted all documents.
-Conducted individual interviews and developed online surveys to asses organizational member satisfaction with existing communication.
-Compiled all findings and team materials in a finalized team notebook.