Carolyn Kirkland

Carolyn Kirkland

Interest

Interested in always trying new things and ensuring my one life is a good one!!

Objective

Looking for a new and challenging position, one which will make best use of existing skills and experience yet enable further personal and professional development

Summary

A dynamic and enthusiastic Trading Manager with extensive operations and financial management experience acquired from a diverse and rewarding career.Proven in the driving forward of sales growth through the identification and development of new business opportunities.A motivational leader who is adept at managing, motivating and developing successful and productive teams to ensure full delivery of company objectives.Utilises excellent communication and interpersonal skills to build mutually beneficial internal and external relationships, adopting a confident approach to customer and supplier liaison.Quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems.Possesses a high level of commercial awareness and thrives in results orientated working environments.

Work History

Work History
Mar 2011 - Present

Senior Vendor Manager - Consumables

Amazon.co.uk
  • Overseeing all aspects of the daily operational and financial management for Personal Care Appliances
  • Focused on a variety of products including Shaving & Hair Removal, Hair Care, Oral Care, Massage & Relaxation, Health & Personal Care, Nail Care and Skin Care
  • Maximising profitability by driving forward revenue growth and maintaining strict cost controls
  • Identifying and securing new Vendor opportunities
  • Ensuring all sales and service level targets are consistently achieved and exceeded through ongoing performance monitoring and review
  • Maximising category exposure through the development and implementation of a number of marketing and promotional initiatives
  • Developing productive working relationships with Vendors through regular liaison, utilising strong negotiation skills to secure favourable contracts with key suppliers

Key Acheivements

  • Renegotiation of top Vendor accounts bringing circa £1m incremental annual profit
  • Increased turnover by 35% YOY
Mar 2010 - Mar 2011

Trading Consultant

CK Trading Solutions
  • Undertaking mid / short term contracts working with retailers and wholesalers to manage projects aimed at improving their performance
  • Conducting a comprehensive assessment of existing operational and trading processes and managing their subsequent remodelling where appropriate
  • Identifying opportunities to secure quick wins for the clients’ businesses as well as immediate bottom line margin gains
  • Managing the recruitment and selection of new members of staff and providing them with full training
  • Providing expert advice on own-label range development with responsibility for product sourcing and management
  • Leading successful contract negotiation processes and assisting with the management of supplier and partner relationships
  • Making a significant personal contribution to the consistent achievement of EBITDA and cashflow targets and implementing robust financial controls.

March 2010 - March 2011                                     Contracts

Buying Manager - Webb Group (4 * 3 Month contracts + 1 * 1 Month contract)

Jan 2006 - Dec 2008

Head of Trading

ISA Retail
  • Overseeing all aspects of the daily operational and financial management of the Trading Department    with a turnover of £80m
  • Focused on a variety of products including stationery, mailing solutions, cards, consumables, impulse, seasonal, entertainment, books, electricals, toys and computing
  • Maximising profitability by driving forward revenue growth and maintaining strict cost controls
  • Identifying and securing new business opportunities with potential and existing clients
  • Responsible for the management of ‘own label’ ranges
  • Ensuring all sales and service level targets are consistently achieved and exceeded through ongoing performance monitoring and review
  • Maximising company exposure through the development and implementation of a number of marketing and promotional initiatives
  • Accountable for the recruitment, training and direct and indirect management of personnel, maximising productivity through ongoing performance monitoring and review
  • Developing productive working relationships with suppliers through regular liaison, utilising strong negotiation skills to secure favourable contracts with key suppliers

Key Achievements

  • Introduced mailing range into Tesco
  • Achieved annual incremental margin benefit of £500k

2006-2007Prior to promotion -  Category Manager, ISA Retail

  • Primarily focused on product areas including stationery, mailing solutions, cards, consumables, impulse, seasonal and travel
  • Responsible for planning, sourcing and implementing various product ranges
  • Establishing strong working relationships with customers and suppliers through regular liaison, dealing with contract negotiations
  • Delivering a high level of leadership, training and support to staff, maximising product awareness throughout the entire team
  • Ensuring all sales and service level targets are consistently achieved and exceeded through ongoing performance monitoring and review
  • Adopting a continuous improvement approach to all tasks, proactively identifying areas of improvement and implementing viable solutions

Key Achievements

  • Sourced, built and launched the most comprehensive and successful Mailing range on the High Street which was also the first PIP compliant range
  • Sourced, built and launched new own label ‘Home Office’ convenience stationery range in Premier stores and Booker cash and carry
  • Awarded the company ‘Employee of the Year’ trophy and prize
Jan 2005 - Jan 2006

Buyer

W H Smith

Product Areas:            News, Impulse, Tobacco, Sundries, Lottery

  • Playing a pivotal role in sourcing, developing and implementing product ranges within stores
  • Liaising with key internal personnel and negotiating with suppliers

Key Achievements

  • Made WH Smith aware of the importance of impulse in retail
  • Launched tobacco into unwilling stores previously refused
  • Managed a sandwich trial launch from blank sheet to live in stores within six weeks of joining the company
  • Managed Camelot negotiation to roll out new terminals to unwilling stores previously refused and proved company wide that lottery is continually within the top 3 SKU’s generating contribution
Aug 2000 - Jan 2005

Buyer

TM Retail
Began on Stationery, Gifts and Seasonal then moved onto Chilled, Fresh, Frozen and Ambient Food categories
Apr 1997 - Aug 2000

Relief Manager, Spec Ops and Training Officer

TM retail

Worked through the ranks prior to me going onto the Trading Floor

Aug 1991 - Apr 1997

Owner

Kirklands Licensed Grocer
Owner of my own little convenience, Newsagent, fast food 'Open all Hours' store. Turnover circa 750k with an acheivable target of £1m when sold

Education

Education
1978 - 1985

Stewarton High School

Skills

Skills

Retail Experience

own label range development buying and sourcing Margin rescue business development team management retail consultation Ops management