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Work experience

Programmer Analyst

Safeway Inc.
  • Developed and supported backstage application systems
    • Vacations Benefits System
    • Asset Management and Tracking System

Solutions and Intergration Architect

Safeway Inc.
  • Elicited business requirements from Business Users and Stakeholders via interviews, document analysis and systems analysis.
  • Communicated results and recommended solutions to executive staff, business sponsors, and technical personnel
  • Assisted Project Mangers in establishing project timelines and resource requirements
  • Collaborated with Windows Engineers, Network Engineers, UNIX Engineers, Database Analysts, Security Analysts and Third-Party vendors to transform business requirements into software solution
  • Successfully deployed the integration of heterogeneous systems and sub-systems
  • Performed sign off and quality assurance of overall implementation of software solutions
  • Supervised and supported designers and programmers during the project life cycle
  • Followed Rational Unified Process (RUP) methodology in all aspects of project delivery
  • Utilized various tools and techniques to successfully communicate findings, solutions, progress reports, etc. in a clear and concise manner.
  • Proficient at conducting and facilitating meetings and information sessions locally or remotely.
  • Distance communications specialist – proficient using WebEX and Live Meeting.
Oct 2012Present

Instructional Designer

University of Regina

¡Collaborating with faculty and production personnel on design and development of online, televised and

    blended courses and course materials<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

¡Consulting with and assisting faculty members with the selection and implementation of technology teaching

    tools and resources appropriate to their needs<o:p></o:p>

¡Applying and modifying various instructional design models and learning theories to develop instructional

    materials and effective learning environments<o:p></o:p>

¡Interpreting and applying current best practices of instructional design<o:p></o:p>

¡Recommending best practices in all aspects of course design and development, including current standards,

   decisions about interface design, course architecture and navigation, advising on web accessibility

  standards, content arrangement, sequencing of lessons, assessment strategies, and selection of class


¡Setting guidelines for establishing and assessing the quality of courses developed and delivered via alternate


¡Investigating pedagogical effectiveness of technology and instructional decisions based on applied research<o:p></o:p>

¡Instructing faculty about learning theory and assessment strategies<o:p></o:p>

¡Conducting needs assessments to identify faculty learning needs<o:p></o:p>

¡Developing, delivering and evaluating professional development activities for instructors and course

  developers using various modes of delivery. Training, mentoring, and coaching faculty as required on an

  individual basis<o:p></o:p>

¡Developing and delivering workshops and individual consultations to train and support faculty who wish to

    take advantage of instructional technologies<o:p></o:p>


May 1989Jan 2011

Learning & Development Specialist / Instructional Designer / Corporate Trainer

Safeway Inc.
  • Designed and developed modular, flexible and reusable courseware effectively using the ADDIE Model, DACUM process, Bloom’s Taxonomy and Kirkpatrick’s Learning Evaluation Theory
  • Collaborated extensively with subject matter experts from conducting training needs assessments to delivering the foundation curricula for an IT organization undergoing major restructuring
  • Consulted with management, subject matter experts and end users analyzing skill gaps and performance issues on an organizational, departmental, role and task level
  • Synthesized information gathered from various sources developing engaging and interactive learner-centered courses and workshops
  • Lead the effort to analyze, design and deploy a synchronous distance learning environment using leading edge technology for training employees located throughout North America and Asia significantly reducing travel costs
  • Fostered critical thinking by strategically incorporating demonstrations, role-play, hands-on activities, large and small group discussions, guided reflection, and objective/subjective questioning into courseware
  • Wrote an “Instructional Design Methodology” manual to assist in creating curricula for in class training, distance education and eLearning
  • Reviewed third-party vendor’s courseware to ensure organizational needs were being met and supervised modifications where necessary
  • Recommended solid solutions on training intervention required to increase workplace performance efficiency including recommended appropriate delivery systems to match needs, timelines and budgets
  • Responsible for sign off and quality assurance of overall design and implementation of curricula
  • Effectively, delivered technical and non-technical training to audiences throughout North America and Asia using WebEX and Live Meeting as well as in a face-to-face environment
  • Conducted ID Project Management duties including time and budget estimating, planning and resource allocation
  • Supervised, mentored and supportedInstructional Designers and Trainers during the project life cycle
  • Result-oriented Coordinator of design and development efforts on projects up to $7 million in benefits
  • Persuasively, communicated proposals and solutions, both written and verbal, to executives, business sponsors, technical personnel, end-users and third-party vendors in clear concise language that is in the parlance of each group
  • Vast technology knowledge of eLearning, communications, network and windows operating system software



Masters of Education in Distance Education (candidate)

Athabasca University
  • Introduction to Distance Education and Training  (94%)
  • Human Factors in Educational Technology (94%)
  • Research Methods in Distance Education  (97%)
  • Foundations of Instructional Design: Systems Analysis and Learning Theory (95%)


Over 20 years experience as a Learning and Development Specialist, Instructional Designer, Corporate Trainer and Technical Specialist. Proficient at using the ADDIE model and DACUM process to design, develop and implement engaging learner-centered curricula. Knowledgeable in design and delivery of vILT, ILT, eLearning and blended learning solutions. Currently researching and developing strategies to adapt mobile technology and social media into learning and development paradigm..


My Portfolio


  • Hiking, biking, camping, running, soccer
  • Computer Sound Design and Audio Engineering
  • Podcasting, Internet Radio Programming
  • Personal motivation self-studies



Competent Toastmaster

Toastmasters International

Art and Science of Coaching Module 1

Erickson College