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I have 20+ years of diverse experience in Technology. My areas of expertise include: Web Design, Graphic Design, Software Development, Networking, and hardware, in Windows™, Mac™ and Linux™ environments. I have worked with diverse groups of people, and pride myself on being professional, courteous, and knowledgeable. I have experience in all areas of IT, Customer Service, Facilities, Manufacturing, and Business.

I am looking to contribute as a member of the team, at a company that will allow me to grow and develop my skills.

Work experience

Aug 2009Present


CLM Consulting


·Develop new SQL procedures to improve Miriposa© software in a project for IGT™ Gaming Systems

·Technology consultant for local Dental Group, design and maintain 7 websites, maintain company’s SEO, Email marketing, Social Presence, Video production, and CRM Systems. Graphic Design of company literature including billboards. Handle all Vendor and B2B relationships. Design, install and maintain all computer systems, VoIP phone systems, CAT Scan/ X-ray equipment, and networking;  including cabling and user access. Install, develop, and maintain all Dental Practice Management Software.

·Numerous set-ups of A/V equipment including: sound systems, display panels, and alarm/monitoring systems

·Numerous repair/upgrades/builds of PC, MAC, mobile devices, gaming systems, and other electronic devices

·Numerous design/development/consultation of website, graphic, and marketing projects

Feb 2007Aug 2009

Systems Administrator

VMDirect LLC


·Implemented and maintained new help desk system

·Built custom inventory system in MS Access

·Install and maintain MS & Linux servers and Software

·Installed and implemented MOSS 2007 server

·Install and maintain network cabling

·Perform hardware and software maintenance and upgrades on all desktops, servers and laptops. Both PC and MAC

·Implemented new CRM systems for customer support, and trained the department in its use

·Designed and developed the company intranet using MS SharePoint Server and trained all departments

·Installed and maintain new VOIP PBX system

·Design and developed the company’s CMS and WCMS systems


·Develop/maintain operational instructions and procedures

·Develop/maintain records and technical documentation

·Develop/maintain daily operation logs to track problems and to establish an audit trail to debug and isolate potential problems

·Provide End-User Support

·Resolve Escalated Tickets for customers remotely or via phone and email

·Audit and inventory user licenses to ensure legal compliance.

·Maintain data in work request and tracking systems

·Systems & Software Audits

·Security Audits (Event Logging)

·Perform daily system backups

·User Account Configuration

·Repair and maintenance of company assets including Desktops, laptops, and mobile devices. In both Mac & PC environments

·Anti-Virus Risk Assessments

·Asset Management

·Applying operating system updates, patches, and configuration changes.

·Installing and configuring new hardware and software

·System Performance Tuning

·Set-up and maintenance of employees mobile devices

Aug 1991Feb 2007

FPS Group Leader

Ford Motor Company


·Developed Procedural Manuals

·Installed New Hardware and Software Systems

·UAW Local 879 Webmaster

·Electrical Apprenticeship Program

·Paint Dept. Robotics Operator

·Expert at 80+ jobs plant-wide


·Lead a team of employees in developing procedures to improve productivity and job safety

·Hold weekly group meetings, and monthly meetings with upper-management

·Insure that jobs are being performed to Ford Production Systems standards for safety and efficiency

·Insure that jobs are covered in cases of absence

·Train employees on new procedures and FPS compliance

·Program, Operate and maintain Paint Dept. Robots

·Utility Operator covering 80+ jobs

·Electrical training courses

·Ensuring clean and safe facilities



ITT Technical Institute

 General Education Courses

Unspecified General Education courses+20

P EG371Research Methods

P EG372Written Analysis

P EG381Statistics

P EG421Numerical Methods

P EG452Economics and Change

P EG462Contemporary World Culture

P EG468Ethics

P EG481Environmental Issues

GE465Cultural and Political Issues of Nevada


 Core Courses 

Unspecified Core courses**40

P CS300Application Design

P CS302Data Structures with Java

P CS310Programming in C++

P CS320Programming in C#

P CS330Database Design and Implementation

P CS331.NET Framework Programming

P CS333Enterprise Applications with Java

P CS340Software Engineering

P CS400Web Services and Applications

P CS410Enterprise Applications with .NET

P CS420Application Security

P CS430Database Administration and Optimization

P CS490Software Development Senior Project

Diversified Media Production


Technical Skills
• MS SQL Server • MS Active Directory • MS Exchange Server • MOSS 2007 • Windows Server 2000,2003,2008 • Windows XP pro • Windows Vista • Windows 7 • MS Office Suite • MS WSUS Server • Linux Redhat, CentOS, Ubuntu • MAC IOS & Server • IIS • Apache • MS Virtual Server • VMware • Symantec Backup Exec • ArcServe • Symantec Anti-Virus Corporate • Fortigate Firewall • CommuniGate • Tumbleweed • Cellular Devices • TCP/IP • POP • IMAP • Wireless • Wimax • Terminal Server • VPN  • Remote Access • OpenNMS • ZenOSS • Cisco Routers  • Fonality Trixbox • SugarCRM • RightNow CRM • Cognos • Adobe • Dreamweaver • Adobe Photoshop • Adobe Flash • HTML/XHTML • Java • PHP • XML/XSL • Python • C++ • Visual Basic • Hardware & Peripherals • Main board • Processor • Optical Drive • Hard Drive • Memory • Monitors • Power Supplies • Battery Backups • Electrical Equipment & Testing • HVAC Equipment & Testing • Copiers/Printers • A/V Equipment • Cabling & Routing • Facilities Management • Power Generation • Power Equipment & Tools