As an SE I am directly involved with customers and Commercial accounts in Avaya. I am responsible for a set of named Accounts, and my role is to be the trusted advisor of my clients. I have worked with customers in all the country and collaborated with International teams (internal from Avaya and external from Customers).
I have good relationship with Carriers, Distributors, Business Partners and Customers.
As this is a really dynamic industry and job, I am always self learning new market trends, technologies and about other vendors, in order to have a clear understanding of today's needs and priorities for my clients. My principal focus is to leverage the conversation with clients about the new and futures concepts, like Bloackchain,Cloud, Software Defined Architectures, Digital Transformation, Security.