Carla White

  • Mount Clemens, Michigan

Management, Sales and Business Development

Objective

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximize profits.

Work History

Work History
Apr 2010 - Present

Community Sales Director

Waltonwood at University

Responsible for effectively computing, classifying and recording numerical data to keep financial records complete while maintaining high occupancy and maximizing rent potential through leasing and marketing efforts. Maintain positive resident relations for the community and calculate, post and verify duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records.  Assist in managing departments and staff to ensure all services are operating to their full potential.

Jul 2007 - Apr 2010

Director of Guest Services

Sanctuary at Bellbrook

Organized, directed, and coordinated the work of the front desk to maximize revenue and profit while attaining optimal resident satisfaction. Responsible for responding to resident requests and concerns and accommodating family members to ensure residents were satisfied and provided referrals. 

Provided team with the resources to ensure resident satisfaction and ensure that the entire front desk department operates within the scope of a budget and well-defined management practices. Maximized apartment revenue and occupancy and created a positive team-oriented environment focused on residents.

Sep 2005 - Jul 2007

Executive Assistant to Dean of Academics

Oakland Community College

Responsible for supporting the Dean and the college in meetings, teaching, research, service missions and external relations of the college. Supported the college's academic programs and initiatives, faculty and staff personnel issues, and facilitated the interaction of the Dean with campus, system, and community members.

Education

Education
Sep 2005 - May 2009

Business Management

Oakland Community College

Provided knowledge and skills to improve efficiency, efficacy, and performance in organizational operations. 

Skills

Skills

Financial Acumen

Have a comprehensive understanding of what drives profitability and cash flow.

Problem Solving

Particularly effective in assessing and resolving employee and resident conflict resulting in increased productivity and resident satisfaction.

Negotiation

Negotiate with vendors to ensure the best service is delivered at the best price.

Customer Service

Able to anticipate and satisfy resident and guest needs resulting in repeat business and resident referrals.

References

Available upon request.