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Carla Lescano

Retail Management & Customer Service


Bilingual with exceptional interpersonal and leadership skills, with the ability to build positive and productive team members. Along with outstanding communication skills and customer service. Organizational skills in order to improve accuracy and efficiency. 

Work experience

Nov 2016Aug 2017

Marketing Consultant 

Vintage Visions - Corona, CA

Works as an independent consultant as part of a consultancy firm.

Providing marketing expertise to clients.

Establishes marketing tracking methods to help each client evaluate performance over time.

Determining marketing plans. Coaching, training and developing others into management.

Team building and growth.

May 2016Oct 2016

Operational  Manager

Sunglass Hut - Corona, CA

Responsible for managing and retailing staff within a business

Coordinates shipping of goods, sets up displays, and assists customers and staff during business hours.

Meeting financial objectives, preparing daily, weekly and annual company goals.

Formulate pricing policies, determining coupons, ensure price corrections.

Maintain inventory control and ensure items are in stock.

Keeping up with fluctuating supply and demand.

Handle customer questions, complaints, and issues.

Help retail sales staff achieve sales targets.

Mar 2013Feb 2016

Assistant Manager

Spencer's Gifts - Port Charlotte, FL

Temporary Assistant Manager position with the company.

Assign sales associates to specific duties.

Recruit, interview, hire and train sales personnel.

Handled cash drawers and made daily bank deposits of large amounts.

Store inventory count production along with completing store profit and loss performance report. 

Assigned financial objectives in order to meet company goals.

Strategics in order to excel company requirements.

Mar 2014Nov 2014

Sales Associate

Journeys - Port Charlotte, FL

Explained the use and quality of merchandise.

Greeted and provided top customer service.

Discussed style, size and quality of latest merchandise.

Answering customer inquiries and concerns. 

Organized merchandise display.

Daily meeting individual sales percentage.

Aug 2010Jul 2013


Kreateck - Miami, FL 

 Answering phones and scheduling appointments.

Answering inquires about the company and  sales product.

Ensure office room is neat and clean environment. 

Arrange appointments with clients. 

Send and take emails. 


Aug 2015 Jan 2016

Associate of Arts 

State College of Florida - Venice, FL  

Aug 2009Jun 2013

High School Diploma 

North Port High School - North Port, FL 

High School education

Graduated with honors 

College AP Spanish courses.

Early Childhood course accomplished

 4 year volunteer at local children's art center ages 6 to 14

Senior student counselor