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Summary

Business professional with 6+ years with broad work experience in the financial services, energy, and health and fitness industries. Looking for a sustained and life-long career!

Work experience

March 2016Present

Facilities Maintenance Supervisor

Mesa Rim Climbing & Fitness Center

Premier climbing & fitness gym on the West coast serving the San Diego, CA and Reno, NV markets. Department head for the Facilities Maintenance function of the organization.

• Owned the Facilities Maintenance Department spend of $473K for 2017.
• Led the sourcing and procurement process for a boom lift with the price tag of $42K.
• Developed, implemented & refined corrective, preventative and project maintenance programs.
• Oversaw facility maintenance site operations for 3 properties with a combined square footage of 66K and property valuation of $10 Million.

December 2015February 2015

Setter Support Team Member

Mesa Rim Climbing & Fitness Center

• Helped Facilities Maintenance Department on an ad hoc basis.
• Stripped climbing route’s holds while maneuvering and suspended on ropes.
• Washed climbing holds to remove dirt & grime to be used again for Route Setting

Jun 2013Jul 2015

Billing Associate

Calpine Energy Solutions

Retail energy (gas & electric) service provider to mid cap up to Fortune 500 clients. Owned by the commodities supply chain operator/holding company, Noble Group Limited.

Billing Associate
• Calculated an average of 25 WACOE files per day.
• Tax tested in Noble’s billing system, Revenue Manager. 
• Reconciled re-accruals for the month end closing process. 
• Reconciled non-conformance reports at the beginning of the month.
• Invoiced customers on a daily basis billing up to $1.8 Million per invoice.
• Contributed up to 25% for the billing department daily revenue goals of $10 Million. 
• Performed financial impact analysis on select accounts for re-billing decision support.
• Provided standard updates to non-conformance reports at the beginning of the month. 
• Responsible for billing 15,200 accounts once per month for North Eastern U.S. customers.
• Billed customers a minimum of $2K to in excess of $1 Million per invoice in South West U.S.
• Researched and resolved usage and price discrepancies in CRM, Nextant Revenue Manager. 
• Notified the True Up team when True up dollars were issued to a customer with a current charge.

July 2010July 2012

Team Member

Sprouts Farmers Market

I worked as a Team Member during Graduate school where I contributed significant value to six different departments. Front End Operations, Beer and Wine, Bulk, Dairy, Grocery and Receiving/Bookkeeping.

Team Member
• Changed storage racks location in Dairy Department and reduced stock time by ~46%.
• Worked closely with store management to resolve any short run and mid run issues.
• Increased gross profit margin by 5% in the Dairy Department.
• Helped other service departments when needed.
• Executed store support (management) goals.
• Ensured merchandising standards were met.
• Provided a high level of customer service.
• Handled cash effectively and responsibly.

Receiver/Bookkeeper Support
• Reviewed, reconciled and approved A/P invoices and accurately submitted them into Doc-link document imaging system to be sent to Florez Tax & Consulting.
• Called vendors to acquire credit memos from their A/R Departments to reconcile Natural Living Department sales-to-purchase reports.
• Scanned 100+ weekly A/P invoices into Doc-link imaging system uploaded them to be submitted.
• Maintained positive working relationships with operations personnel, vendors and store support.
• Tracked accurately vendor A/P invoices onto the appropriate department invoice log sheet.
• Ensured all invoices were filed in the correct week ending department folder.
• Tallied weekly invoices categorized by department.



Jan 2013May 2013

Product Risk Oversight Specialist

TD AMERITRADE

Online discount brokerage firm and custodian. Worked on the Institutional side, of the organization, working with financial planning/wealth management firms with a focus on auditing, marketing compliance.

• Handled various inquiries from both internal personnel and external clients.
• Executed vendor management duties by paying client invoices and researching past POs to avoid duplicate payments.
• Provided operational, analytical and compliance support to a territory of elite RIAs with AUMs in excess of $100 million.
• Researched, reviewed, compiled and tracked various reports used for compliance & legal audits
• Worked in the Product Risk Oversight Department of TD Ameritrade Institutional by serving the west coast territory of high net worth Independent Registered Investment Advisory firms in a risk/compliance and program support capacity.
• Utilized Financial Industry Regulatory Authority web-based application, BrokerCheck, and the Securities and Exchange Commission Investment Advisory firm online search database.
• Minimized TDA Institutional's exposure to reputation and financial risk in documenting and performing due diligence with TDA's third party compliance vendor on client firms newly added personnel.

Jun 2012Jan 2013

Retirement Accounts Specialist & Direct Operations Associate

LPL FINANCIAL

LPL FINANCIAL (06/2012-01/2013)
Boston based Broker-Dealer, owned by LPL Investment Holdings Incorporated with revenues of 4.3 billion (2014) and largest financial services company that provides an integrated platform of proprietary technology, brokerage, and investment advisory services to over 14,000 independent financial advisors. I worked here under two separate contracts with two different positions/titles. Proven Inc was the staffing company I worked for.

Retirement Accounts Specialist & Direct Operations Associate
Responsibilities
Accurate processing of retirement monetary distributions to directly to LPL’s advisors clients accounts or by physical mail. The Direct Business group position (Direct Operations Associate) was a multi-faceted role tasked with the synching of AXA Financial annuity accounts,(data processing and light analysis), handling various operational tasks related to the block transfer process and advisor branch trade reporting and analysis.  

Major Achievements
 Confirmed over 25% of overall assigned project of insurance companies and mutual fund firms had completely transferred client accounts to LPL Financial as the broker-dealer of record of the accounts.
 Supported the incoming block transfer of AFG, Inc., consisting of approximately 50 advisors and $2 billion of
Assets Under Management.
 Processed various types of distributions ranging from $50,000.00 to over $500,000.00 per shift.

Oct 2011May 2012

Financial Analyst Intern

THE RETIREMENT GROUP, LLC

Boutique San Diego based registered investment advisory firm focused on multiple U.S. geographic markets of retiring employees of fortune 500 pharmaceutical, major telecommunications and oil company.  

Financial Analysis
• Conducted ad hoc analyses for management within time expected time frames.
• Modified key assumptions in cash flow forecasting software to optimize cash flow forecasts.
• Produced cashflow forecasts for portfolios with NAVs worth $1 Million completing more than 4 daily.

Research
• Performed competitor research and analysis.
• Researched current reductions in force, or RIFS (mass layoff) trends of Fortune 500 companies.
• Evaluated investment products on web-based Schwab Institutional research & trading platform. 

Database Management
• Collaborated with IT department to customize end user functionality in Salesforce. 
• Updated client account information in Salesforce to assist the Operations Department.
• Resolved discrepancies between Schwab PortfolioCenter™ and Schwab Institutional platform. 

October 2009May 2010

Chain Territory Manager

Southern Glazers Wine & Spirits

Largest alcohol distribution company in the United States. 

• Participated actively in weekly sales meetings.

• Built positive rapport with retail account management.

• Managed a high volume alcohol territory of 23+ accounts.

• Took over a colleague's territory of an additional 55 accounts.

• Worked collaboratively with store directors by offering practical and valuable mass display solutions.

• Utilized category management techniques to increase distribution/sales and sold and built creative displays concepts.

Education

20102012

MBA Financial Management

National University


20032008

BA Ethnic Studies; Minor Psychology

CSUS