Download PDF

Work experience

Key Projects Handled

•    Hewitt Consulting: Building Organizational Effectiveness through People SystemsDesigned & rolled out HR Systems/Processes covering HR Structuring, Job Descriptions, Job Evaluation, Competency Framework, Performance Management, Variable Pay, Recruitment, Career Progression & Succession Planning, Training & Development and Policy Alignment.•    Coke - ISIC Tie UpSpearheaded the nationwide Pre / Post Launch of joint promotion between Coca Cola - India and UNESCO Endorsed International Student Identity Cards (ISIC) for Youth Market in India.•    Sharjah Holiday BreakSpearheaded the launch of Sharjah as Destination out of India, under joint promotion & coordinated with Government of Sharjah, Sharjah Airport Travel Agency, IA & Indian Travel Market.•    Hospitality Marketing ConceptsAdministrative, Logistic, Financial & HR Support Systems for Establishing Loyalty Membership Programmes in India, for Hospitality Marketing Concept - California based multinational, providing global solutions for Hotel Industry in over 60 countries.•    6th International AbilympicsProvided Administrative, Logistic and Travel Support Services for 2000 participants / delegates, Indians and Foreigners for 6th International Abilympics – Competition of vocational skills of persons with disability, held for the first time in India & inaugurated by Hon’ble Prime Minister.•    AviationDealt with All Nippon Airways, Royal Brunei Airlines, Virgin Atlantic Airways, GMG Airlines, Continental Airlines, Sri Lankan Airlines and Ethiopian Airlines.

Oct 2006Present

Vice President – Human Resources, Admin. & Logistics

Matrix Cellular Services

•    Formulating strategic plans and implementing them for aligning all HR functions as per the present needs of business. •    Handling all formalities of new recruitments and their training as per requirement.•    Devising the compensation and benefits strategy for the organisation. •    Ensure creation of performance metrics and measure impact of HR contribution to the business.•    Achieving the business plan of the HR function within the budget•    Overseeing legal proceedings through interaction with internal team as well as with legal consultants.•    Coordinating with all concerned departments regarding their needs and concerns to ensure smooth functioning of the organization.

Sep 2004Dec 2006

Director - Corporate & Legal Advisory Services

STIC Travel Group

•    Appointed as one of the Directors on the Independent Advisory Board drawn from various fields like: Service Industry, Legal Fraternity, Financial and Marketing Industry to advise various entities under STIC Group and its subsidiaries.•    Planned and implemented business strategies; managed corporate plans & policies.    •    Handled strategic financial management; monitored credit, cash flow and supervised recovery. •    Looked after legal & arbitration issues, facilitated internal audits and handled sales, marketing, finance functions.•    Undertook various projects in India and abroad for launching pre/ post flight operations; achieving better turn around time, quality passenger services and higher movement of cargo, •    Prepared feasibility study and worked out the direct operating cost; negotiated, discussed, and finalised agreements with clients.•    Organised operating permit from the Director General of Civil Aviation and supervised Ground, Passenger & Cargo operations.•    Managed Security Manual Clearance from Bureau of Civil Aviation Security•    Supervised Established Operations like: Reservation, Sales, Revenue, Finance, Accounting, Administration and Logistics.


General Manager - HR, Admin & Legal

STIC Travel Group

Promoted as a Director (see above)

Aug 1992Sep 1996

General Manager – Operations

Financial & Stock Management Company

•    Managed live, inside the ring & online Stock Trading,•    Supervised financial procedures related to documentation and accounting, as determined by SEBI regulations.•    Planned and operated acquired automation/ electronic equipment and thus upgraded efficiency.



Indian Army

•   1990 to 1992: GSO3 (Intelligence) HQ 350 Infantry Brigade; a coveted designation within the       Captain’s Rank•   1988: IC – 45146A – Accredited Permanent Commission•    Actively participated in various “Operations” conducted by Indian Army, including Operation       “Blue Star” (Amritsar, Punjab), Operation “Rakshak” (Tarn Taran, Punjab) and Operation Samartan.•    Participated in Peace Keeping Operations with Indian Peace Keeping Force (IPKF) in Sri Lanka      under Operation “Pawan” being professionally the most significant in Theatres of Operations•    1983: SS - 31380L – Granted SSC in First Gurkha Rifles (Queen’s Own); performed various         assignments /appointments at Company, Battalion and Brigade Level and participated in War         Exercises in hostile terrain, under adverse weather conditions•    1982: Trained as Gentlemen Cadet at Army Officer’s Training Academy 35–SS (NT) Course



Leadership / Management Training


Symbiosis institute of Management Studies


Christ Church College, Kanpur


Business Strategy, Corporate Policies and Processes, Strategic Financial Management, Legal & Arbitration, Human Resource Management


Strategic, visionary, highly experienced, well-recognized, celebrated, result-oriented professional with cross-functional and wide global exposure. Consistent track record of success and achievement for more than 25 years spanning: - Sales and Marketing - Corporate and Strategic Finance - Human Resources and Administration - Corporate and Legal Advisory Services Deep domain exposure across multiple organization environments: defense, financial services, hospitality & leisure, aviation and financial services. Capt Walia’s leadership style is hands-on, proactive with a focus on achieving results. He has proven expertise in: - Identifying organizational problems and issues - Formulating strategic and tactical plans - Initiating change management programs - Navigating to success in all environments Highly motivated, positive and goal-oriented, with a high degree of flexibility, resourcefulness and commitment to work, as well as the ability to build and lead effective teams.

International Exposure

Wide global exposure to multiple cultures and work environments:Bangladesh, Brunei, Canada, China, Dubai, Ethiopia, France, Germany, Hong Kong, Italy, Japan, Malaysia, Nigeria, Nepal, Saudi Arabia, Sharjah, Singapore, Spain, Sri Lanka, Switzerland, Thailand, Tunisia, Turkey, United Kingdom


LEADERSHIP / MANAGEMENT TRAINING•    Strategic Talent Management, Indian School of Business – Hyderabad•    Human Capital Management & Web 2.0, Dun & Bradstreet (supported by Oracle)•    Building Shareholder Value Through People, Hewitt Academy•    SPIN Selling Skills, Huthwaite International (NIS Sparta)

PROFESSIONAL TRAINING•    Young Officer’s Course – Weapons, Tactics, Commando, The Infantry School, Belgaum •    Officer’s Driving & Maintenance Course, Army School of Mechanical Transport, Bangalore, •    Junior Command Course, The College of Combat, MHOW, •    Company Commander Course, Counter Insurgency and Jungle Warfare (CIJW) School, Warangtee, •    Regimental Signal Officer’s Course, Military College of Telecommunication Engineering, MHOW,•    Intellectual Property Rights & Information Technology, The Indian Law Institute    •    Self Empowerment & Team Excellence, Centre for Individual & Organization Excellence,    •    Synchronicity & the Power of Coincidence, Dr. Deepak Chopra, •    Thought Leadership, Inner Management, Sadhguru Jaggi Vasudev (ISHA), •    Prevention and Detection of Financial Frauds & White Collar Crimes, Institute of Forensic Accounting and Internal Audit, Gurgaon

Honors and Awards

•    Golden Staff Award (Gold Medal) for performance of duties beyond call,•    Adjudged BEST in a nationwide survey conducted by HT newspaper on People Management Techniques, Command & Control Structure within a Corporate Environment,•    Recognized by Travel Industry for Leadership Qualities and invited to 4th Abacus International Conference in Bangkok, Thailand.•    Listed on one of the renowned expertise panels of Advisory Consultancy Portal – for Sabeer Bhatia (Founder of HOTMAIL),•    Awarded by invitation membership to prestigious, Apex Authority of Experts - Institute of Forensic Accounting & Internal Audit.•    Member of Special Forum- Managing India, Brain Storm on invitation by CNBC,•    Meritorious Momentum for Voluntary Blood Donation, on numerous occasions,•    Sainya Sewa Medal with clasp (J&K) for having served in qualified area.•    Videsh Seva Medal and Special Service Medal with clasp Srilanka,•    9 Years Long Service Medal,•    Samanya Seva Medal 1947, with clasp Op Rakshak•    Reposing special trust/ confidence in fidelity, courage and good conduct awarded President’s Commission by Honorable President Shri A.P.J. Abdul Kalam