Work experience

Work experience
2011 - Present

Business Consultant


Executive image and professional presence.

Business protocol and professional etiquette training.

Organizational communication processes.

Conflict management and skills training.

2007 - 2009

Director of Human Resources

Foutch Brothers LLC

Successfully managed aggressive growth, with most recent employer managed workforce growth of 2000% within 18 months, increasing revenue from $5M to $40M in that timeframe.

Responsible for recruiting employees, having a 100% retention rate of all management during company tenure.

Well versed in all aspects of Human Capital management, installing standard operating procedures and publishing first-ever policy handbook.

Designed supervisory training programs to reduce turnover by 35% and save 45% in hiring/training costs.

Established HR department and tripled the organization size within 2 years.

Validated multi-million dollar projects for external audit.

Negotiated health insurance coverage to save 40% annually.

Saved an additional 60% in Workman's Comp insurance premiums and mitigated expensive medical claims by creating and implementing drug policies.

Saved $37,500 annually by developing work force training programs for six-figure employees.

Brought external vendors in-house and saved $2M annually for a $40M company.

Installed safety procedures to reduce workman’s compensation claims by 300% within 24 months.

Brought payroll processing in-house to slash costs by 50% annually.

2003 - 2007

Independent Business Consultant


Staff Development: Assessment and Training

Team Building Consultation

Policy Creation and Implementation

Dispute Resolution and Negotiation

Customer Service Training

Productivity Enhancement

Human Resources Practices: Advisement and Implementation

1998 - 2003


America's Call Center, Inc.

Established and built virtual office enterprise, selling it for 400% profit.

Well versed in all aspects of Human Capital management, installing standard operating procedures.

Used cutting-edge technology to provide world class service with low employee costs.

Created valuable client loyalty by developing value-added services focused on enhancing clients' business development, advertising and online presence.

Strong focus on client-experience.

Developed multiple marketing plans to achieve a 90% increase in new and referral business.

1992 - 1997

Partner/Licensed Professional Counselor

Associates in Comprehensive Counseling

Direct Client Care to Individuals, Families, and Groups

Collaboration with Medical Professionals

Consultation with Educators

Expert Evaluation for Child Custody Cases

Parent Education and Nanny Training 

Referral-based Successful Practice

Career Advisement Services

Business Development Skills

1994 - 1995

Adjunct Professor

Brown Mackie College



Graduate Coursework

Missouri State University