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Executive Summary

TECHNICAL STRENGTHS: Operational Leadership ♦ Budget Management ♦ Knowledge Management ♦ Change Management ♦ Performance Improvement ♦ Team Development/Training ♦ Enterprise Architecture ♦ Startup Expertise

Tenured in C-Level responsibility, I am an accomplished, dynamic IT and systems professional with 15+ years of experience, including the management of highly impactful process refinement, technical migrations, and leading teams in results-driven initiatives. Responsible for multi-million dollar budgets, I have architected complex solutions to maximize output and minimize costs across multiple business sectors.

I have built a solid reputation in my career by saving my employer hundreds of thousands of dollars with no negative impact to operations. I accomplished this by methodically reengineering processes and well-constructed change management procedures. This, along with my business ownership background, gives me the ability to conceptualize innovative and large-scale modifications and lead stakeholders seamlessly through changes.

➢ Remarkable Track Record of IT Leadership & Business Ownership
➢ Process Development & Improvement with Impressive Results
➢ Cost Containment Expert


• Distinguished career within boutique and “Big 5” firms.

• Advanced understanding of enterprise-level architecture.

• Stay current on the latest emerging technologies.

• In-depth knowledge of software development lifecycle and methodologies.

• Excel in communicating between technical and non-technical groups.

KEY SKILLS: Strong executive presence ⋅ Keen attention to detail, though not a micromanager as a leader ⋅ Adept at performance management ⋅ Calm under pressure ⋅ Calculated risk taker ⋅ Active listener that combines diverse ideas ⋅ Quickly adapts in challenging environments ⋅ Reputation of being easy to work with, treating people with respect ⋅ Persuasively honest

Work History

2010Present

Chief Information Officer/Chief Operating Officer

Epilogue Systems

Epilogue Systems is a complete software documentation and electronic performance solution.

As current CIO/COO, manages local and offshore teams. Highly effective at identifying, attracting and retaining top talent and not break the bank, building IT organizations/companies from scratch as well as industry verticals.

KEY RESULTS:

• Supported over 90 clients throughout a platform conversion within 8 months with only 12 staff by building repeatable, scalable processes.

• Led rewriting of application suite that tripled sales over prior year with current employer. Partnered with consulting company; projected to double revenue within the next 12 months.

• Directed new software architecture to be built modularly to cut cost of changes 30-40%.

• Able to service customer base effectively with 40% less headcount.

20082010

Chief Technical Officer

Peminic

Peminic Solutions provide software solutions that improve patient safety, quality, risk and service for healthcare providers.

Charged with development, technical architecture vision and delivery of a new solution suite to replace the out-of-date solutions at the end of its lifecycle. Built out the Peminic Solution Center, including physical location and technology to facilitate the vision. Optimized resources during the transition period, still supporting the old solution across a large customer base.

KEY RESULTS: • Reinvented training process, plummeting support calls from new clients by 30%.

• Maintained a constant eye on the bottom line; maximized a limited budget by offshoring development, gaining 3X the resources.

• Trimmed payroll costs by 20%+ by co-locating in another US region.

• Built local development environment, slashing up to $1000 a month for a small business and sharply reducing network lag time.

• Implemented new methodology; reduced Weeks to Production readiness from 6 - 12 months to ~18 weeks.

• Reduced the Average Days to Close by Month of support tickets by 30 - 40 percent.

• Instrumental in a successful merger with Verge Solutions, creating a combined company with over 400 clients.

20072008

Chief Architect

Ascension Health

Ascension Health is a Nonprofit Catholic healthcare network with more than 100,000 associates and facilities in 20 states and District of Columbia.

Brought onboard to architect vision for the enterprise based on a Service-Oriented design pattern. Led enterprise wide team to define technology standards designed to simplify the environment and optimize limited resources.

KEY RESULTS: • Delivered a 3-, 5-, and 10-year architecture plan designed to reduce development costs and provide the flexibility required for growth.

• Recruited and managed the development team required to execute the Service-Oriented Architecture.

• Led diverse team of Ascension Health thought leaders in development of technical assessment process designed to standardize vendor requirements.

• Released first iteration of the new architecture, supporting multiple business units.

• Optimized business functionality and developed budget and resource planning.

20032007

Principal

eVergance

eVergance was a startup healthcare CRM and Knowledge Management company.

Brought on board as 5th employee and the first Principal in the company and managed an eight member, revenue-generating practice group of technical/business analysts. Charged with growing this area of the business; optimized team utilization, chargeability, and productivity; managed key accounts and ensured high quality deliverables.

KEY RESULTS: • Compiled a team that generated 50% of the company’s revenue.

• As Principle with one firm, delivered all internal leadership requirements while maintaining 97% billability or $1.25M in revenue.

19962003

Technology Manager

Accenture

Accenture is a management consulting, technology services, and outsourcing company.

ACCOMPLISHMENTS: • Rapidly progressed through increasingly responsible IT analyst, consulting, and management roles.

• Ultimately managed multi-million dollar projects leading 90+ people, always performing in the top 1% of the company.

• Managed in-house and client IT teams (coders, programmers, developers, and technical analysts) of up to 90 or more staff members in carrying out solutions delivery.

• Oversaw technical architecture and project lifecycle management of large-scale client initiatives.

FOUNDATIONAL ROLES: Technology Manager / Technology Project Manager (Sprint PCS, Nortel Networks), 1999–2003 Sr. Technology Consultant / Sr. Technology Analyst (Sprint LD, Sprint PCS), 1996–1999

19871991

Petroleum Supply Specialist (SPC-4)

US Army

Served as Petroleum Supply Specialist (SPC-4) deployed internationally, with decorated military career that includes three Bronze Stars, two Army Achievement Medals, and Kuwait Liberation Medal. After honorable discharge in 1991, pursued bachelor’s degree full-time.

Education

19921996

BS Computer Science

University of Memphis

Skills

Strategic Planning
Project Management
Conceptualizing Solutions
Enterprise Architechture
Start Ups
Knowledge Management