Cameron Bain

Cameron Bain

Summary

  • Fourteen years experience in ski and resort industry
  • Experience as Mountain Manager of non-profit ski area in Alaska.
  • Eight years managing 100-plus member team with differing cultural and generational backgrounds
  • Assisted with lift installation of Poma detachable quad in 2005
  • Excellent customer service skills developed at family-focused resort
  • Helped lead department to one of the best safety ratings in Colorado ski country
  • Recognized as a self-starter and go-to person
  • Work History

    Work History
    Oct 2009 - Present

    Mountain Manager

    Hilltop Ski Area/ Youth Exploring Adventure
    • Responsible for management of Ski Patrol, Lift Operations, Park Maintenance, Snow Grooming, Snowmaking departments
    • Ensure ski area complies with all industry safety requirements and insurance standards
    • Oversee 30 staff members during 7-day a week operations
    • Work with Senior Management to ensure departments stayed within annual operations budget
    • Responsible for hiring department supervisors, as well as ensuring training and scheduling of all departments
    • Provide direct oversight for lift operations crew
    • Lift Maintenance for Riblet triple chair and Dopplemayer platter lift
    • Maintained and repaired ski area equipment
    • Planned, organized and executed Park competitions for three consecutive seasons
    • Selected and purchased snowcat for ski area in 2011
    Oct 2008 - Oct 2009

    Mountain Manager

    Anchorage Ski Club
    • Responsible for year-round Lift Maintenance for 2 Riblet doubles and one Doppelmayr T-bar
    • Troubleshooted problems and repaired lifts as needed through operational season
    • Coordinated, scheduled and trained four paid and15 volunteer staff to operate lifts during weekend operations
    • Established a regular grooming routine and assisted with basic maintenance on groomer
    • Maintained and repaired 9,000 sqft ski lodge
    • Worked with Denali Ski Patrol to open ski area in safe and timely manner
    • Responsible for maintenance and care of all ski area equipment including snowmachine, Bombadier ME400 groomer, and plow truck.
    Nov 2001 - Oct 2008

    Assitant Manager Lift Operations

    Crested Butte Mountain Resort
    • Oversaw, designed and delivered top-notch lift operations training to 100-plus person team, charged with safely transporting up to 5,000 skiers daily during winter operations (Lift operations team includes 12-member foremen crew and 90-plus lift attendants during winter. Mountain features 16 lifts- 4 high-speed detachable quad chairs, 2 fixed grip quad, 2 triple chairs, 3 double chairs, 3 surface lifts, 2 Magic Carpets)
    • Coordinated with manager to ensure department remained within $1.2 million budget confines
    • Implemented and ensured compliance within standards set by Colorado Passenger Tramway Safety Board and ANSI B77.1.
    • Member of resort's safety committee, reducing workplace injuries
    • Wrote manual to help ensure seamless integration into workplace of team's 50-plus South American seasonal employees
    • Second point of contact for guest grievances while loading and unloading guests
    • Worked with Ski Patrol, Mountain Schools, Race Department, Snowmaking, Food and Beverage departments to deliver the best product possible to the guest
    • Participated in annual maintenance and special projects as directed by lift maintenance department
    Jun 2006 - Oct 2008

    Kitchen Manager

    Brick Oven Pizzeria and Pub

    • Manage six-plus member of kitchen team in fast-paced restaurant setting 
    • Ensure timely preparation and delivery of food in 115-seat restaurant
    • Maintain health and safety standards in food preparation
    • Considered go-to person by restaurant owners
    Dec 1999 - Jun 2006

    Assistant Chef

    PowerHouse Bar and Grill
    • Assisted in running top-end Mexican kitchen for 150-seat restaurant
    • Assisted in food ordering and quality control
    • Ensured compliance with food and service standards
    • Maintained health standards to meet and exceed state regulations
    Nov 1998 - Nov 2001

    Ticket Checker Foreman, Ticket Checker

    Crested Butte Mountain Resort
    • Trained 20-member ticket checking crew in customer service, operations
    • Worked with upper management and law enforcement to ensure compliance with ski area's ticket policy
    • Excelled at creating fun working environment for seasonal team

    Education

    Education

    Skills

    Skills

    Carpentry

      Basic carpentry skills gained through side employment with Crested Butte's top builders including Beckwith Builders Often recognized as solid, trustworthy worker with desire to learn more Possess basic tools of trade  

    Machine operations

      Work with snowcats, ATVs, snowmobiles, forklifts and other heavy equipment  Trained employees in ATV and snowmobile use as per CBMR and OSHA standards No incident safety record