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Work experience

Sep 2009Present

Director of Operations

Title Max
Director of Operations Train and develop branch manager to improve customer's experience, provided 360-degree coaching related to all aspect of branch operations. Coach and mentor employees on how to create a winning atmosphere that focuses on exceeding Client expectations. Accomplish financial objectives by effective forecasting, exceeding annual goal, controlling expenditures, and also initiating corrective action. Prepare reports for ownership group that focuses on market trends and solutions to increase market potential and profitability. Executed a cost savings plan that saved the company over 20% for the Atlanta market. Evaluate branch managers and district managers across 200 retail stores.
Mar 2003May 2009

District Sales Manager

Drive Time Credit Corp.
District Sales Manager Started a training program for Sales Managers in training that resulted in higher retention and increased sales. Collaborated with our collection department to help improve delinquency and reduced charge offs Conducted monthly meetings with for the Atlanta market Ensure professional growth and training of the Atlanta market Supervise stock manager, transfers, consignments, pricing, stock loss, replenishment of merchandise and all inventory-related processes.
Jun 1998Dec 2002


JC Marketing International
President Started as an entry-level sales associate responsible for cold calling new accounts while maintaining past accounts Developed a system to help track sales performance, closing percentages, and track goals Transitioned into a Management role within three years Responsible for impacting market share for clients such as AT&T, Sprint,, and Staples Conducted sales and motivational meetings to inspire employees to perform at a maximum level After four years promoted to owner operator.


DeVry University