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Summary

An aspiring technology consultant and University of Warwick scholarship student sponsored by Lloyds Banking Group, with a passion for digital business transformation, eCommerce and fintechs. Proven track record of ability to work within a multidisciplinary team, improving efficiency in business operations and enhancing end-to-end customer journeys within a professional environment. Exceptional interpersonal, analytical and leadership skills, having project managed various successful projects by building strong relationships with key stakeholders. 

Key Skills

  • Languages: English, Cantonese
  • Microsoft Office proficiency: Word, PowerPoint, Excel, Outlook, SharePoint
  • Technical skills: HTML & CSS, Python
  • Digital analytics software: Webtrends Optimise & Webtrends 9 

Professional Experience

June 2016Present

eCommerce Development Assistant Manager

Lloyds Banking Group - London, United Kingdom
  • Project managed the implementation of an agile project management platform using JIRA for use within Consumer Digital to track project epics.
  • Identified future growth potential in International Banking by analysing big data on Webtrends to pinpoint how the customer end-to-end journey on ICA applications can be improved to uplift conversion rates by 20% YOY.
  • Supported with the design, testing and delivery of a new multi-channel overdraft calculator on the Lloyds Bank public domain, set to go live in January 2017. 
  • Served as project manager & finance leader for two intern challenges, raising over £1000 for Children in Need. 
June 2015July 2015

ASPIRE Programme Summer Intern

Deloitte - London, United Kingdom
  • Participated in a mock Deloitte consulting case study competition on technology consulting, winning 3rd place.
  • Took part in the Deloitte Micro-Tyco Student Challenge and a "Debate Mate" competition with other interns.
  • Networked and engaged with Deloitte graduates, analysts and associates from Tax and Cyber-Security.
July 2014August 2014

UK Sales Support Team Summer Analyst

Accenture - London, United Kingdom
  • Responsible for managing the refining and upgrading of Accenture's existing 800+ credentials repository into a more streamlined user friendly database on SharePoint, which is now currently in use for client pitching.
  • Supported business analysts with cross industry client proposals by providing tailored case studies, documents and credentials to meet client demands, alongside various ad-hoc assignments.
  • Contributed towards Accenture's Corporate Social Responsibility by hosting a skills development workshop in Shoreditch for disadvantaged young people. 

Education

October 2015Present

BSc (Hons) Management with Finance

University of Warwick - Coventry, United Kingdom
  • First Year - 2:1, 1st Predicted
  • Lloyds Scholar (2015 - Present)
  • Warwick Business School Student Ambassador (2015 - Present)
September 2008June 2015

GCE A-levels & GCSEs

Lambeth Academy - London, United Kingdom
  • GCE A-levels: Mathematics [A], Economics [A], Geography [A] 
  • 13 GCSEs: A* - C
  • Lambeth Academy Sixth Form Head Boy (2014 - 2015)