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Work experience

May 2005Present

Coordinator, Policy & Practice Information

Methodist Le Bonheur Healthcare

Essential Duties

  • Direct and coordinate projects, activities, and operations related to clinical standardization.
  • Serve as a liaison to patient care staff and leaders related to data needed for generating work products as it pertains to clinical standardization.
  • Support regulatory requirements by maintaining system reports, data and files related to clinical standardization.
  • Maintain Clinical Policies website.
  • Organize Clinical Standardization archives.
  • Lead monthly, and impromptu, training for staff.


  • Installed Vignette Collaboration 7.1 on QA, Development, and Production servers.
  • Customized Vignette Collaboration 7.1 to help end-user functionality and ease of use for the staff.
  • Created a document and issue review workflow. 
  • Enhanced archiving system currently in place to reflect up-to-date technology for Legal department.  (i.e. new document tagging for custom searches.)
  • Lead training and on-call support for collaboration software.
  • Created new Clinical Policies website that is entirely housed in the collaboration software.  Developed from wiki, html, and customized blogs to allow staff complete interaction and instant information.
  • Maintain all servers and environments.
  • Aided in the development and implementation of Vignette Collaboration 7.0 software to support the Clinical Practice Council.  * Presented final product at 2006 Vignette Village (Austin, TX).
  • Led training and on-call support for the Clinical Practice Council and the collaboration software.Developed archiving system for retired or updated policies and procedures.
  • Managed the assessment, implementation, and training for the new system-wide Interpretive Services solution, Cyracom Transparent Language Services. 
  • Began Methodist Le Bonheur Healthcare policy and practice search.  A search for all policy and practice documents to ultimately be housed under Clinical Standardization.
Nov 2001May 2005

Contribution Systems Coordinator

Methodist Le Bonheur Healthcare Foundation

Accounts Receivable/ Database Management

  • Processed all contributions including gifts, pledges, pledge payments, and all sponsorships in a timely manner.
  • Performed data entry using Raiser’s Edge (Blackbaud) fundraising software.
  • Compiled and updated the gift entry procedures; followed the procedures to ensure gifts and records are entered consistently and compiled with gift acceptance regulations.
  • Assisted Director in gathering requested information for auditors.
  • Oversaw all deposits for banking activity.  Copied to Methodist Healthcare finance office all deposits and fund information for input by the finance office.
  • Prepared, recorded, and reconciled all deposits from cash and other contributions timely and accurately.
  • Worked with coordinators of special events advising proper funds receivable.
  • Set up accounts from contributions via special events.
  • Maintained up-to-date records for volunteers, foundations, and donors in Raiser’s Edge database through regular data entry, data correction and research.
  • Monitored and reported to Director the status of database projects.
  • Organized and maintained hard-copy files and records for donors and volunteers for their contributions to the Foundation.
  • Assisted the Foundation with a variety of tasks relating to the Development Plan, including researching prospective funders, carrying out plans for special events, developing and disseminating fund raising materials, and thanking donors and volunteers.
  • Provided assistance with fundraising campaign mailings and tracking.

Accounts Payable

  • Ensured timely and accurate processing of purchasing/payment invoices such as purchase orders, travel reimbursements, and stipends.  Ensured compliance with Methodist Healthcare, state, and federal policies and regulations.
  • Performed data entry using Financial Edge (Blackbaud) accounting software.
  • Provided customer service and support to internal departments and vendors with respect to various accounts payable and related accounting inquiries.
  • Conducted account analysis and reconciliation.
  • Provided General Ledger and accounting support.
  • Assisted in the daily General Ledger balancing and month end close.




University of Memphis


University of Mississippi - School of Business Administration