• Valdosta, Georgia

Caleb Aaron Epps

Work History

Work History

Student Technician

Feb 2015 - Present
Valdosta State University

Responsible for repairing clients' computers, suggesting ways to improve the lifespan of computers, repairing and instructing others on how to use different consumer electronics, and backing up and restoring clients' data

Mass Media Intern

Aug 2013 - May 2014
Berrien High School

Responsible for directing and editing a biweekly news broadcast, discussing potential ideas with other team members, instructing students on the inner workings of the film making process, and overseeing large projects

Server

Apr 2013 - Nov 2013
Dairy Queen

Responsibilities included offering suggestions to customers based on their preferences, maintaining a clean restaurant, and managing the customer's money

Student Tutor

Aug 2012 - May 2013
Berrien Elementary School

Responsibilities included tutoring children, maintaining a clean and professional work environment, and assisting instructors with their needs

Education

Education

Bachelor's Degree in Computer Science

Aug 2014 - Present
Valdosta State University

Maintaining a 3.0 GPA, currently enrolled as a sophomore

High School Diploma

Aug 2010 - May 2014
Berrien High School

Graduated with 3.8 GPA, an honor graduate, and became certified in Adobe Premiere and mass media production

Skills

Skills

Excellent Customer Service Skills

Taken courses to better understand customer complaints/issues, worked in several high pressure customer service positions, can make relevant suggestions for customers based on personal preferences, able to create a friendly and positive work environment

Proficient Computer Skills

Can identify computer parts, take apart many different types of computers and reassemble them

Proficient Programming Skills

Well-versed in several programming languages, including Java and Python

Certifications

Certifications

How to Handle Upset Customers

May 2015 - Present
Valdosta State University

Became instructed in dealing with upset or angry customers and learned to handle high pressure situations

Defensive Driving

Apr 2015 - Present
Valdosta State University

Learned how to safely operate large vehicles in a city environment