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Work experience

Feb 2015Present

Student Technician

Valdosta State University

Responsible for repairing clients' computers, suggesting ways to improve the lifespan of computers, repairing and instructing others on how to use different consumer electronics, and backing up and restoring clients' data

Aug 2013May 2014

Mass Media Intern

Berrien High School

Responsible for directing and editing a biweekly news broadcast, discussing potential ideas with other team members, instructing students on the inner workings of the film making process, and overseeing large projects

Apr 2013Nov 2013

Server

Dairy Queen

Responsibilities included offering suggestions to customers based on their preferences, maintaining a clean restaurant, and managing the customer's money

Aug 2012May 2013

Student Tutor

Berrien Elementary School

Responsibilities included tutoring children, maintaining a clean and professional work environment, and assisting instructors with their needs

Education

Aug 2014Present

Bachelor's Degree in Computer Science

Valdosta State University

Maintaining a 3.0 GPA, currently enrolled as a sophomore

Aug 2010May 2014

High School Diploma

Berrien High School

Graduated with 3.8 GPA, an honor graduate, and became certified in Adobe Premiere and mass media production

Skills

Excellent Customer Service Skills

Taken courses to better understand customer complaints/issues, worked in several high pressure customer service positions, can make relevant suggestions for customers based on personal preferences, able to create a friendly and positive work environment

Proficient Computer Skills

Can identify computer parts, take apart many different types of computers and reassemble them

Proficient Programming Skills

Well-versed in several programming languages, including Java and Python

Certifications

May 2015Present

How to Handle Upset Customers

Valdosta State University

Became instructed in dealing with upset or angry customers and learned to handle high pressure situations

Apr 2015Present

Defensive Driving

Valdosta State University

Learned how to safely operate large vehicles in a city environment