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Summary

My desire is to earn the opportunity to be considered the right fit for the Communications and Fundraising Coordinator at Cornucopia, Inc. I love the fact that Cornucopia stands for personal empowerment, responsible business ethics, and community improvement and believe that my knowledge, experience, and unique skills make me the correct fit for this position.

Work History

Nov 2013Present

Server

Pier W
I currently work as a server at Cleveland’s premier fine dining restaurant, where I provide exceptional customer service to a variety of guests. I am responsible for taking care of the varied needs of multiple customers at once (sometimes up to  14), while assisting my co-workers in maintaining an efficient and clean work environment. I enjoy learning about and educating my guests on the subjects of food and beverage, which increases revenue for the restaurant. My job requires an incredible amount of efficiency and the ability to perform a variety of tasks (interpersonal, physical, and mental) in a fast-paced environment.
2009Nov 2013

Server/Hostess

Giovanni's Ristorante

I fulfilled both hostess and server positions. As a hostess, I worked directly with the owner and learned how to take care of customers in a way that surpasses expectations and sets an unmatched level of excellence. My responsibilities included: handling a large volume of calls and customer requests, coordinating reservations, issuing gift cards and charity donations, and taking care of guests’ personal belongings via the coat check. As a server, I provided customers with exceptional service for some of their most important and meaningful occasions. I enjoyed the responsibility of meeting customer’s requests with excellence, an attention to detail, and kindness.

20102011

Administrative Assistant

On Guard Security
While working as an administrative assistant to the owner at this home and business security firm, my responsibilities included: utilizing various office software programs, drafting and depositing checks, printing invoices, making payments, updating company records, developing and maintaining filing systems, scheduling service calls and answering the office phone.
20062010

Assistant Manager

Aladdin's Eatery
Held my first serving position and was promoted to a management role at age 18. This job entailed overseeing busy shifts, managing a diverse set of employees, closing the restaurant, processing employee paperwork and maintaining cleanliness and safety standards at all times.

Education

20102015

Business Management, B.A.

Hiram College
I recently completed my studies at Hiram College, graduating magna cum laude with a bachelor’s degree in Business Management with a minor in Entrepreneurship. I am most passionate about the areas of Entrepreneurship and "Intrapreneurship," which involve furthering a company’s vision through recognizing and utilizing the unique ideas and skills of employees.

References

Caitlin Dobson

Assistant Team Bakery Leader, 
Whole Foods Chagrin  
(440) 781-6926
27249 Chagrin Blvd
Woodmere, OH 44122

Howard Broughton

Professor, Hiram College
(440) 821-4447
6832 Hinsdale St.
Hiram, OH 44234

Rafeal Massoud

General Manager, Aladdin’s Eatery
(440) 684-1168
775 SOM Center Rd. 
Mayfield Village, OH 44143

Carl Quagliata

Owner, Giovanni’s Ristorante
(216) 831-8625
25550 Chagrin Blvd.
Beachwood, OH 44122