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Caitlin Postlethwait

Account Sales Representative | Trainer

Work experience

Feb 2013Present

Account Sales Representative | Trainer

MarketSource Inc. | HP Retail
I support multiple retail outlets in my assigned geographic territory to Maximize store sales and in-store presence. Establish Brand advocacy through strategic training. Build and maintain strong professional relationships with all in-store personnel that can be leveraged for increased sales. Serve as a consultant to client to help them improve profitability through increased sales volume and product mix. Educate and train locations on our client's products, programs and promotions. Drive category value and consumer relevance. Manage territory to specific sales numbers and business plans. Ensure proper placement of select POP materials-increase share of space. Suggest ways to improve process or marketing at POS. Maintain a thorough understanding of the products and associated accessories of our client and its competitors. Collaborate with management on performance goals. Analyze data to identify sales trends and create actionable solutions. Support local and/or national events/trade shows as needed. Learn and effectively execute new launch materials/ and products.
Dec 2013Jan 2015

Wireless Sales Expert

Wireless Advocates
Delivering customers with a great experience. As part of a dynamic team I developed and sharpened my sales techniques while learning all about the latest and greatest in the wireless industry. Successfully achieved business and personal sales goals. Delivered excellent customer service and support that inspired repeat visits and expanded the companys customer base.  I continually developed product knowledge to guarantee the best suited product for the customer’s needs. Assisted in loss prevention through awareness, attention to detail and integrity.
Sep 2010Jan 2011

Portrait Innovations Seasonal Studio Associate

Portrait Innovations
I was responsible for executing and carrying-out all aspects of the portrait studio’s operations. My duties included the photography, sales, portrait manufacturing, customer service, cash management, opening and closing of studio, scheduling appointments, maintenance and service of the FugiFilm Frontier Printer System and S5 Camera System, cleaning and general upkeep of the studio, props and backgrounds. I was also responsible for taking and developing professional grade photos for clients, as quickly as possible. I established a casual rapport with clients to determine their photography needs giving me a clear idea of how to set up each session: which lights to use, what the poses and props will be, which backgrounds to use and how the pictures will be framed. Making the session run smoothly and clients more comfortable posing for portraits. I then uploaded the images for client portrait selection and sale.
Feb 2009Sep 2009

Front of House Supervisor

Bourbon Street
I was responsible for assuring the highest quality levels of products and hospitality. I monitored our servers, and ensuring the serving of all food and drink products were correct and to specification standards. I enforced standards for personnel performance and customer service. I also acted as a support system for all areas of the restaurant. I would organize and direct training within the restaurant. I would help maintain a spotlessly clean and safe restaurant always. I lead the staff by Passion, Respect, Integrity, Courage, and Energy.



Kitchen and Bath Diploma

SWFC | The Institute of Interior Design
Course work included Art History, Sustainable Design, Interior Design and Drafting

Associate of Arts (A.A.)

Art Institute of Pittsburgh
Online Division 2008 Course work included Drawing, Graphic Arts, Multimedia Design and Elements of Design

Associate of Arts (AA)

Edison College
Course work included Art History and General

Associate's degree

Ivy Tech Community College
Course work included computer based graphics, Graphic Arts, Drawing, and General

Core 40

Bishop Charard High School
General Education, Focus on the Arts


Multi Tasking
Committed to Customer Satisfaction
Organizational Effectiveness
Goal-oriented individual with strong leadership capabilities
Graphic Design