Leasing / Marketing Director
Responsible for improving the overall atmosphere of the front office, primarily and immediately focusing on existing and prospective residents.
- Incorporated a "white glove" of customer service atmosphere within the office and community, producing a 25% increase in resident referrals.
- Increased occupancy by 15% within (2) weeks of my arrival.
- Consistently maintain a closing ratio of over 75%.
- Enhanced marketing exposure through effective website content management and consistent follow up.
- Responsible for processing all applications, completing all lease packet folders prior to move-in.
- Complete and approve all final walks 24 hours prior to move-ins.
- Responsible for monthly news letters and assisting with community events.