Download PDF

Work experience

Specimen Processing Coordinator

Sonora Quest

I am responsible for maintaining appropriate work flow, resolving interpersonal and informational difficulties within the cell that I run, processing specimens in a safe and timely fashion, and training new hires to meet the departmental requirements within 6 months. 

Nov 2012Feb 2013

Senior Specimen Processor

Sonora Quest Laboratories

I was responsible for safely and timely processing of specimens, providing support for my coordinator in the cell, and acting as a backup in case the coordinator was unavailable. I was also responsible for answering a large majority of the questions in the cell so as to help out the coordinator. 

Apr 2011Nov 2012

Specimen Processor

Sonora Quest Laboratories

I was responsible for maintaining an appropriate level of knowledge and processing specimens in a timely and efficient manner. As a part of the production environment, I had to meet quality and quantitative goals daily. 

Jun 2010Apr 2011

Direct Support Provider

Gryphen Speciality Products and Services

As a Direct Support Provider, I was responsible for helping the clients throughout the day in all of their tasks. This included their Group Supported Employment hours and Day Treatment and Training hours. I had to maintain the clients' folders and keep the appropriate data. As behaviors arose, I was responsible for maintaining the safety of the other clients and the staff. 

Jul 2010Dec 2010

Sales Associate

Domino's Pizza

I was responsible for taking orders and making the pizzas, sandwiches, and pasta bowls.

Oct 2009Jun 2010

Shift Leader

Blockbuster

I was Assistant Manager/Manager on Duty. I delegated tasks, performed merchandising tasks in the store, resolved customer issues and complaints, and performed all Sales Associate duties as needed. 

Jul 2009Oct 2009

Sales Associate

Blockbuster

I was responsible for answering the phone, ringing customers up on the cash register, helping customers find their movies, restocking the shelves, checking-in movies, and cleaning the store.

Jan 2009Feb 2009

Sales Associate

Follett Higher Education Group

I was responsible for helping customers find the correct books that were needed for their classes at Mesa Community College. 

Sep 2008Nov 2008

Telephone associate

Northern Arizona University Fund

I called to update contact information for Northern Arizona University Alumni and inform them about the new events occurring on campus. 

Education

Jan 2009Jan 2010

Partial

Mesa Community College

Interest

Psychology, Music, Reading, Running, Swimming, Meeting new people

References

Stephanie Hernandez

Stephanie was my hiring manager as well as my supervisor for over a year on 3rd shift. 

Todd Lewis

Kevin Deane

Kevin was my supervisor on 3rd shift at Sonora Quest and was responsible for promoting me to Specimen Processing Coordinator. 

Skills

BLS certification
I hold a current BLS certification in the state of Arizona. 
Crisis Intervention Training
Crisis Intervention Training is used, as a last resort, in order to control behavioral outbursts and protect staff and clients in a behavioral health setting. 
Microsoft Office
I have been using the Microsoft Office suite for business, personal, and scholarly uses for over 10 years. This includes Word, Excel, Outlook, Outlook express, Powerpoint, and Onenote.
SPSS
I attended a Statistics for the Behavioral Sciences class at Mesa Community College. In the class we became completely proficient in the SPSS program.