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Tasha Draeving

Coming together we can make something extraordinary happen!

Summary

Mid-level professional holding a bachelors in business management specializes in areas of administrative, desktop publishing, information processing, web page design, and eCommerce.

Objective

To obtain a work/home balanced position and to utilize, and advance my skill set, so I can continue to succeed.

Work History

March 2016Current

Ambulance Billing Specialist

Advantage Billing Concepts Inc.

Specialize in coding and billing to select providers, verifying insurance, send and follow-up on claim status, and account review. Assistant the VP of Client Relations with credentialing and re-credentialing applications and maintain filing systems. Provide the company with administrative, desktop publishing, purchase office supplies, customer service, and various other tasks. Utilize current versions of MS Office, HealthPac, and the ImageTrend EMS Service Bridge system. Possess general knowledge of business office procedures, various computer programs, and office equipment.

Oct 2015Feb 2016

Virtual CSR Agent, Seasonal

Bluestem Brands, Inc.

Agent in an inbound e-commerce retail setting. Daily responsibilities include but are not limited to: addressing inquiries regarding orders, accounts and billing information, tracking shipments, returns, process payments, issue credits, record management, and problem solving. Contributing in continuous quality improvement by identifying issues and presenting solutions.

Dec 2013Oct 2015

Behavioral Aide/ESP

Invest Early Project/IASC

Work directly with infant, toddler, and preschoolers in a school and childcare environment. Help developmentally delayed and at-risk children and their families by working directly with the individuals, continually assess IEP goals to determine effectiveness, and collaborate with centers/schools, teachers, and special education professionals regarding progress. My works are to promote school readiness by enhancing their cognitive, social and emotional development.

Oct 2011Jun 2012

Consumer Services

Arrowhead Promotion and Fulfillment Co., Inc

Ensured consumers submit all appropriate information and documents needed to grant rebates, refunds, and sweepstakes. Tasks included proofread documents, distribute mail, and data entry.

Jun 2010Jun 2012

Community-Based Doula

Independent

Specially trained to provide support during the critical months of pregnancy, birth, and the early months of parenting. Tasks included working directly with the public by providing community and statewide resources to pregnant mothers and families. 

Oct 2007Nov 2009

Community Representative

RWCFS Head Start

Provided the inclusion of community interests and resources to Comprehensive Family Services. Ensured that Comprehensive Family Services reflected the community as a whole. Tasks Included working directly with the public. Developed strategic ways to address concerns of clients and the community. Reviewed, updated protocol sections, and implemented new policies which succeeded in program improvement. Acted in recruiting/hiring, public awareness strategic planning, child development and health committees.

Nov 2006Oct 2007

Policy Council Representative

RWCFS Head Start

Represented 49 families from a designated child care center. Served as the link between the council and the center at committee meetings. Reviewed, advised and participated in planning program goals and objectives, policies and procedures, program monitoring and program funding proposals.

Education

Jul 2008Dec 2010

Bachelors in Science

Cardinal Stritch University

GPA: 3.6358 Cum Laude (Honor Roll).

Coursework included oral and written communications; leadership, human resources management, organizational behavior and business ethics; management information systems, statistics, and marketing; and financial planning and control.

Aug 1995May 1997

Associate of Applied Science

Blackhawk Technical College

GPA: 2.97. Emphasis in Information Processing.

Coursework include managing complex office procedures, using business technology, planning meetings and events, coordinating projects, and more.

Certifications

Feb 2016Feb 2016

Code of Ethics and Business Conduct

Bluestem Brands, Inc.
Feb 2016Feb 2016

Securities Trading Policy (and Trading module)

Bluestem Brands, Inc.
Jan 2016Jan 2016

S-141: Security Awareness Fundamentals

Bluestem Brands, Inc.
Nov 2014Nov 2016

Adult and Pediatric First Aid/CPR/AED,

American Red Cross
10/200012/2000

Web Design Intermediate

Blackhawk Technical College

HTML Language, designed tables, forms, frames, and graphics using Paint Shop Pro and Photoshop. Knowledge of WS_FTP LE, Anansi, CGI and Java Scripts.