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Work experience

Sep 2008Jun 2011


Central Florida Institute

Greeted vendors students and visitors

Answered phones and directed calls to the appropriate departments

Provided clerical support to faculty and staff

Maintained front desk reception area

Apr 2007Nov 2007

Billing Assistant

Dominion Business Group, Inc

Answered calls from clients

Processed payments

Provided support for the customer service representatives

Feb 2005Mar 2007

Customer Service Representative


Inbound call center AT&T Cingular Wireless

Processed payments

Placed orders

Provided technical support

Offered plan upgrades and service information


Jan 2010Apr 2013


Seminole State College