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Burkay Dönmez

Prepaid Revenue Management Specialist - Türk Telekom

Experiences

Sep '17Present

Prepiad Revenue Manegement Specialist

Türk Telekom
Jan '16Sep '17

Customer & Process Experience Specialist

Türk Telekom
Jan '14Aug '15

ERP Application Consultant | Microsoft Dynamics AX

Analitik Bilişim

Education

Sep '08Oct '13

Industrial Engineering, Bachelor of Science (BS)

Istanbul Technical University
Sep '04Jun '08

Science

Aydın Science High School

Languages

Turkish - Native Language 

English - Professional Ability

Skills

Teamwork

Revenue & Profit Growth

Segmentation

Customer Life-cycle Management

Customer Experience Management

Crisis Management

Process Analyze and Functional Design

ERP Logic

Certificates

May '15

MCPS: Microsoft Certified Professional

Microsoft

Projects

Sil Süpür Campaign

Communication Service Tax Collection

Future Dated Transactions

Penalty Fee Cancellation of Martyr and Decease Situations

ERP Projects (CPS Pressfrom, İZAYDAŞ, ERSA)

References

Umay Maver Susuz - Allianz, Loyalty Manager  (05552552107)

Esin Ertürk - Türk Telekom, Customer Experience Manager  (05552552805)

Bülent Çolakoğlu - Analitik Bilişim, Company Owner (05558702804)