Software Support Specialist

Innova Solutions

General Responsibilities :

  • Install, configure and maintain application and database servers.
  • Deploy applications according to release plan.
  • Develop applications for integration points and batch operations.
  • Analyze applications for security weak points, report dev. team for patching.
  • Track down custumer demans and reported bugs in SLA time frame.
  • Analyze data and report to customer.
  • Test applications for performance tuning.
  • Monitor appliaction and database server with monitoring tools.
  • Give level 2 and level 3 support to projects.

Projects : 

  1. HOPE (Hukuk Otomasyonu Entegrasyonu Projesi)
  • Customers : Avea, Türk Telekom, TTnet, Vodafone, Dedaş.