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Work experience


Director of Applications Development

Oversaw application development, selection, customization, implementation, integration, and support for $1.2B specialty retailer with >1,100 locations in US, Canada Puerto Rico, and Mexico. Supervised 6 direct and 50 indirect reports. Administered budgets up to $20M. Developed strategic plans and goals. Managed portfolio of projects. Led design of technology solutions to meet business groups’ needs. Held oversight for wide variety of enterprise applications, including CRM, Warehouse Management, Supply Chain Management, e-Commerce, and more. Directed change management, enterprise architecture, source control, security standards, and mainframe systems.


  • Reduced costs >$4.6M through effective negotiation of software contracts.
  • Saved >$40M by implementing WMS package for logistics operations.
  • Achieved $20M in annual cost savings, on average, by restructuring IT department.
  • Produced >$159M in new income by executing the project to sell the private label credit card business to Chase.
  • Successfully led $7M Planning and Allocation implementation and integration project.
  • Improved efficiency by implementing continuous improvement processes and introducing new work prioritization methodology.
  • Enhanced productivity and quality by establishing new technical staff recruiting process.
  • Consistently delivered projects on time and within budget.

Technical Specialist

JoAnn Stores Incorporated

Managed EDI and SAP programs, as well as other technology responsibilities, for $1.8B retail company. Supervised staff of 4. Planned and led installation and customization efforts.


  • Oversaw all EDI project work for $35M SAP installation. Helped complete one of world's first retail SAP implementations on time and within budget. Automated POs and invoices.
  • Led installation of Gentran Server and developed EDI interface between Gentran and SAP.
  • Eliminated paper storage of documents by implementing iXOS electronic imaging software.
  • Increased EDI vendor base from 30 to 400 for POs and invoices, leading to cost reductions due to elimination of data entry clerk positions in A/P department.

Senior Programmer Analyst


Carried out product systems support and new application development for $1.5B retail company. Promoted rapidly from Programmer to Programmer Analyst to Senior Programmer Analyst.


  • Supported corporate success by performing extensive Y2K coding for mainframe systems.
  • Implemented EDI process that improved warehouse and distribution center operations.
  • Enhanced inventory control by designing and installing online Sales Trending System.
  • Played major role in creation of Store Planning and Allocation System.
  • Earned multiple Key Contributor awards for Outstanding Performance.

Distribution Center Supervisor

Oversaw troubleshooting of inventory issues and supported physical warehouse operations for $2B retail organization's 750,000 sq. ft., 5-location distribution center. Coordinated annual inventory process. Hired, trained, and supervised staff of 8.


  • Improved annual inventory process from 3 days to 1 by implementing new procedures.
  • Promoted from staff member to Supervisor after only 6 months.


Bachelor of Science

The Ohio State University


Senior IT Executive · Vice President · Applications Director · Director of IT

Seasoned technical leader with more than 15 years of award-winning experience impacting enterprise bottom line and performance through expert alignment of technologies with corporate mission. Adept at directing IT operations and initiatives, managing project portfolios, and consistently contributing to profitability. Expertise in application development, management, and implementation, e-commerce systems, technology deployments, and large-scale project management. Able to utilize strategic planning abilities to achieve technology and business goals. Excellent budget, training, technical, leadership, and problem-solving skills.

IT Governance · Project and Program Leadership · Vendor Management · P&L Management

Package Selection · Technology Deployment & Integration · Customer Service · Solution Selling

Contract Management · Process Improvement · Enterprise Architecture · Budget & Cost Control

Remote User Management · Outsourcing & Offshoring · Solution Development · Negotiations

Service Level Agreement (SLA) Management · Customer Relationship Management (CRM) 

Professional Development

Course work in Computer Information Science, DeVry University

PMI Project Management Professional (PMP), in progress

Leaderpoint, The Executive Experience

Situational Leadership II 

Technology Skills

UNIX, AIX, Windows, AS/400, zOS, PeopleSoft, DB2, SA, Oracle, SQL Server, Epiphany, Move from ClickCommerce, Trusted Link, Gentran Server, TeraData Demand Chain Management, Commerce Server, Sharepoint, Dot Net Nuke, POS systems, MS Office, Vastera, ASP, .NET, EDI, XML, C, C#, C++, Java, ABAP, JCL, CICS, tSQL, PL-SQL, UNIX scripting, data warehouse and business intelligence systems, LAN/WAN, VoIP, MQ Series