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Summary

5 years of experience in restaurant operations in both front and back of house operations. Recognized for consistently delivering and leading others in service excellence ,and responding to guest needs. Strengths include communication, service delivery, excellent customer service.


1 year of experience in providing efficient housekeeping and cleaning services to hotel guest. Dynamic multitasker with the ability to seamlessly jump between tasks and accomplish task before deadlines.

Skills

Planning, Organizaing
  • Excellent planning and organizational skills, along with a high degree of detail orientation.
Leadership
  • Goal-driven leader who maintains a productive climate
Flexibility, Adaptability, Managing Multiple Priorities
  • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Communication Skills: Listening, Verbally, Written
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.

Work experience

Aug 2014Nov 2014

Cashier

Mcdonalds

Cashier/Cook-Ashland, VA-

  • Fulfilled customer orders
  • Handled cash and credit transactions
  • Built strong customer service skills
  •  Sharpened multi-tasking skills by crafting multiple personalized drinks in a fast-paced enviroment.

Reason For Leaving: 

I was in a car accident and was unable to preform job duties so my doctor took me out of work.

Jun 2013Aug 2013

Housekeeper

Super 8 Motel

Housekeeping- Ashland Va

• Sweep, mop, scrub, dust, wax and polish furniture, windows, floors, walls, furnishings, equipment, and hardware
• Clean and disinfect washrooms, and bedrooms
• Move equipment and furniture
• Remove soiled dressings and supplies
• Keep bathroom supplied with paper, towels, and soap
• Order and distribute custodial supplies
• Collect and dispose of waste and garbage

Reason For Leaving:

The company was shut down for bed bugs.

Nov 2011Mar 2013

Cashier

Captain DS

Cashier/Cook/Prep-Ashland, VA:

  •  Checked with customers to ensure that they were enjoying their meals and took action to correct any problems
  • Collected payments from customers
  • Wrote customers' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff
  • Served food or beverages to customers, and prepared and served specialty dishes
  • Cleaned tabled or counters after customers have finished dining
  • Set up dining areas to prepare for the next shift
  • Informed customers of daily specials
  • Stocked service areas with supplies

Reason for Leaving:

Better job opportunity

Education

Sep 2009Nov 2013

GED

Patrick Henry High School


References:

Mcdonald's:

  • Manager: Haneef Asari
  • Phone Number: (804)798-6903


Captain D's:

  • Manager: Parrish Propths
  • Phone Number: (804)798-9076