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Work experience

Mar 1997Mar 2009

Project Manager/Analyst - Senior

EDS - Electronic Data Systems

Career focus at EDS has been in:

  • Project Management and Project Management Office support, 
  • Process Improvement,
  • Quality Assurance,
  • Client / Customer Satisfaction and
  • Leadership
  • Training of Project Management and Process methodologies and tools

Relevant Industry Sector Expertise:

  • Energy 
  • Retail 
  • Manufacturing 
  • Communications
  • Information Technology & Services
  • Government  
  • Process & Productivity Improvement
  • CMMI (Capability Maturity Model Integrated)

Relevant Project Expertise:

  • Software Upgrades
  • EDS Service Offering (Suite of HR Business processes/programs)
  • Implementation of Incident & Change Management Tools
  • Incident & Problem Management
  • Re-engineering of Solutions and Processes
  • Implementation of Change Request Tools
  • Change Request Management
  • Server & Application Performance Monitoring
  • Legacy Network Shutdown
  • Project InVision (PIV) Tool Deployment 
  • Quality Assurance Function Deployment
  • Process Maturity Improvement 
  • Image Replacement Document Print Site Management
  • Training Teams and Deployment of Tools and Software
  • Conversions to New Project Management / Time-Tracking Tool
  • Telecommunications Activity Charge Reporting
  • Re-engineer Mainframe Functionality to a PC-based application
  • New Applications Development
  • Contract Management 
  • Y2k Impact / Conversion
Oct 1973Feb 1997

Project Manager

  • Project Manager (since 1986) to develop/maintain applications to meet corporate objectives to reduce costs, increase customer sales, improve customer satisfaction, increase productivity, improve accuracy and provide greater system flexibility.
  • Responsible for maintaining consistent and thorough communications with department leaders, application user areas, senior level management and coordinate with other departments and teams in the Management Information Systems (MIS) department.
  • Managed an applications development team, including interviewing, hiring, appraisals, coaching, counseling, training and development. Relevant Technical Expertise:
  • IBM mainframe
  • Interfacing to Unix, Series/1, Tandem distributed environments

Project Expertise: 

  • Project Management areas: Scope, Requirements, Change, Incident and Problem, Human Resource, Risk, Quality, Communications
  • Applications Developer (1978-1985)
  • Clerical and Application Specialist (1973-1978)

Application Experience:

  • Inventory, 
  • Merchandise Price Control, 
  • Financial, 
  • Purchase Orders, 
  • Receiving, 
  • Distribution, 
  • Logistics, 
  • Marketing, 
  • Point-of-Sale, 
  • Planogram, 
  • Store Operations

Industry Expertise: 

  • Retail


Aug 2009Present

Certificate in Advanced Studies

Washington University at St. Louis

ITIL v3 Foundation, SharePoint, HTML, Oracle, SQL, JAVA, Agile Requirements. OO Analysis & Design, Business Finance & Budget

Oct 1973Jan 2008

Continuing Education

Washington University-CAIT and Various Vendor and in-house training

EDS PM and Process Methodology (GSMS, GAD QMS)          EDS (in-house)CMM® and CMMi® Workshops and                                              EDS (in-house)                                                                            Assessment Team TrainingTrain the Trainer                                                                               EDS (in-house)PMP Workshops                                                                               EDS (in-house)  PM Startup/Planning                                                                        EDS (in-house)  PM Execution/Closedown                                                               EDS (in-house)  Requirements Determination                                                        EDS (in-house)  Bi-directional Requirements Traceability                                    EDS (in-house)  MS Project                                                                                          EDS (in-house)  MS Project Server                                                                             EDS (in-house)  IEF/Composer (Analysis/Design/Construction)                        Texas Instruments  LBMS PE/Project Manager                                                             Learmonth & Burchett   "FAST" Facilitation Training                                                            G & M Rush  Project Management                                                                       Fred Pryor  Year 2000 Issues & Answers Conference                                 DCI   Communication Skills for Women                                               Fred Pryor   Self-Discipline & Emotional Control                                            Career Track   Dealing With Conflict & Confrontation                                         Career Track   CA Relia COBOL (DOS & Windows)                                           Computer Associates  Business Area Analysis                                                                 Computer Associates  Intensive COBOL                                                                             Washington University - St Louis  Data Modeling                                                                                  CASE Essence  LOTUS 1-2-3                                                                                      Washington University - St Louis  Dimensional Management Training (I & II)                                Physiological Associates  Team Building                                                                                 Venture (in-house)  TIMELINE Project Management                                                   Symantec Corp.  MicroSoft Project                                                                             (video training)


Worked at the college as a Computer Operator in the Work-Study program 1971-1972 Formerly known as Belleville Area College


MS SharePoint
Microsoft Project
Microsoft Office Suite
Word, Excel, PowerPoint, Visio, Outlook, Access 


  • Traveling with my family
  • Enjoy attending musicals at Fox Theater, St. Louis Muny Opera
  • Music (enjoy a variety of types)
  • Participated in musical choirs and small groups (no solos !!)
  • Play the organ and panio (usually only for my own entertainment, however I have played for serveral weddings for relatives and friends) 
  • ....and you might not believe this, the family goes yearly to the Monster Jam with my great-nephew Jeremy


A Valuable Resource for Your Company - PM Expertise, Leadership, Enthusiasm

Accomplished, seasoned, PMP and ITIL certified Project Manager passionate and enthusizstic about

  project management, process improvement, quality assurance and customer/client satisfaction.  Acutely

  aware that processes may need tailored to fit the particular client, project or business situation.

Committed to delivering projects that meet the business needs.  High-performance leader with a keen

  ability to build and cultivate business relationships and cohesive teams.

Experienced managing cross-functional and geographically diverse teams on highly visible projects in

  fast-paced and ever changing environments.


Seeking a Project Manager or Project Management Office position where my skills and expertise in Project Management, Process Improvement, Quality Assurance and Leadership can be used to:

  • make contributions to the company's continued success by increasing revenue and reducing costs
  • manage and implement project that meet strategic business needs
  • partner with the leadership team to identify areas for improvment
  • foster an environment that continues to improve team performance and
  • builds a positive work environment


PMP Certified  •  ITIL v3 Certified  •  Industry Standard PM Methodology and Tools  •   Problem-solver  •  Accustom to fast-paced, ever-changing environments 


Develop/Deploy processes  • Coach/Mentor and Train Teams  • Identify improvement areas  • Develop Corrective Action Plans  • CMM/CMMi Formal Assessment Team Experience


Develop Project Quality Plans  •  Perform Process Audits  •  Perform Work Product Reviews  •  Evaluate Organization Quality Function Program


Coach/Mentor • Train • Evaluate • Communicate to Stakeholders • Build Business Relationships • Facilitate Meetings • Resolve Problems  •  Presentations


Personal Attributes

  • Positive Attitude, Flexible
  • Sense of Humor
  • Adapt Quickly to Environments
  • Self-starter and Team Focused
  • Results-oriented, a Person that “Gets-Things-Done”
  • Detail-oriented 
  • Dedicated
  • Highest Levels of Honesty, Integrity, Ethics, Judgment and Maturity



ITIL v3 Foundation


PMP (Project Management Professional)

PMI - Project Management Institute