Bobby Strickland

Work History

Work History
Oct 2008 - Present

Bankruptcy Coordinator

Bayview Loan Servicing
    • Manage loan portfolio for delinquency and improper title and due diligence.
    • Prepare litigation and responses to objections in the bankruptcy courts.
    • Review bankruptcy plan to insure that we are covered adequately in the plan.
    • Make arrangements with debtors/borrowers that are delinquent to avoid litigation and to avoid foreclosure.
    • Allow for risk management decisions as far as validity of reason for litigation costs and expense verses value of asset.
    • Attend evidentiary hearing on behalf of the company to protect our interest.
Jan 2006 - Oct 2008

Software Support Analyst Customer Instructor

FICS
    • Assist customers with problems with their loan servicing software via telephone support as well as onsite consulting.
    • Instruct new clients how to use our software for there every day needs and how to customize as well thru onsite training.
    • Handle beta testing and review of new releases to insure workability before customer receives software.
    • Prepare design documentation and manuals for programmers and insure that programming changes are feasible and workable.
    • Assist customers with mortgage loan issues such as escrow and payment application problems.
    • Experience with both LP and Mortgage Servicer and Mortgage accountant.
    .
Dec 2003 - Dec 2005

Litigation Administrator New Hire Trainer

Brice Vanderlinden Wernick
    • Prepare bankruptcy files for motions, objections and insure file is eligible for appropriate litigation
    • Manage and Train New associates on bankruptcy system and bankruptcy procedures Texas Courts.
    • Review real property files for client to insure there interest is protected in the bankruptcy process.
    • Worked with all Chapters of Consumer Bankruptcy 7, 11, 13 and handled objections and adversary cases.
    • Created procedure manuals and training guides for employees.
    •  
      • Manage and Train New associates on bankruptcy system and bankruptcy procedures Texas Courts.

  • Manage and Train New associates on bankruptcy system and bankruptcy procedures Texas Courts.
    • Review real property files for client to insure there interest is protected in the bankruptcy process.
    • Worked with all Chapters of Consumer Bankruptcy 7, 11, 13 and handled objections and adversary cases.
    Created procedure manuals and training guides for employees.
  •  

  • Created procedure manuals and training guides for employees.
Jan 1998 - Dec 2003

Training Supervisor Mortgage Servicing

Countrywide Home Loans
    • Create and maintain boss book for policies and procedures.
    • Manage on the job training for customer service agents to insure ability to perform job tasks.
    • Work with customers to correct discrepancies on there account as well as offer new products.
    • Manage new hires for customer service floor over all aspects of customer mortgage servicing training.
    • Handled escalated customer calls for the customer service floor to insure customer satisfaction.
    • Review default files for legal action with Us Bankruptcy Courts, prepare and send motions
    • .
    • Review default files for legal action with Us Bankruptcy Courts, prepare and send motions
    • .
  • Review default files for legal action with Us Bankruptcy Courts, prepare and send motions
  • .

Education

Education
Aug 1999 - Sep 2000

Computer Support

Richland College

Skills

Skills

Management

I Have managed new hires and trainees and customer support employees in the excess of 20 individuals. Mange payroll and scheduling as well as disciplinary actions for employees. Personally have been in the Mortgage Servicing field as well as Default servicing field for over 10 years. I work well with very little supervision and guidance with very good leadership qualities.

Technical

FICS US-Texas-Dallas Mortgage Servicer FICS US-Texas-Dallas Loan Producer FICS US-Texas-Dallas Mortgage Accountant FICS US-Texas-Dallas Sybase Database’s Richland College US-Texas-Dallas Pc Support XHTML US-Texas-Dallas Website Design

Objective

To secure a position in which I can contribute to the company’s success while continuing to better myself.

Certifications

Certifications
Jun 1999 - Jun 1999

Computer Support

Richland College