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An accomplished IT professional with over 5 years of demonstrated success managing complex IT projects in Mobile, Gaming,and Business Software Over 3 years experience in support of all phases of PMLC and SDLC while scoping projects, scheduling and prioritizing resource tasks according to budget requirements. Articulated communicator able to effectively manage groups in developing and executing business programs. Proven success in taking technical and commercial ownership of B2B/B2C accounts by acting as the first point of contact.

Work experience

Jan 2011Present

Project Manager, Operations

Showcare Event Solution (reference available from: VP of Operations)
  • PM of customized registration, lead retrieval, database management of the 2 largest clients with over 500,000 attendances per year.
  • Outlining event and software release deadlines.
  • Management of web data incoming on daily basis and employing real time reporting modules for external use.
  • Maintenance of a web-based system, including modification requested by the client, reviewing the accuracy of data, and monitoring the internal service levels.
  • Monitoring reconciliation process and managing payment batches on a daily basis.
  • Managing onsite system registration setup, allocation and supervising technical and operational teams on a day-to-day basis.
  • Data Base Adminisitration.
Sep 2009Dec 2010

Technical and Delivery Manager

Probability PLC (reference available from: CTO)
    • Created and updated project roadmaps for staging and production releases of Probability’s mobile gaming development and its integration with external parties.
    • Supervised budget allocation and generated budget reports at various project milestones.
    • Supervised delivery and development (back & front-end) resources during staging and production releases.
    • Set priorities, dependencies, and deadlines for development tasks.
    • Clarified and translated commercial requirements to technical tasks and allocated resources for delivery within pre-approved budget.
    • Reported to CTO and B2B Director with delivery timelines-and-budget reports on regular basis.
    • Established initial JIRA admin rules, work log procedures and oversaw development with Head of Development.
    • Monitored budget at all major milestones in project roadmap.
    • Acted as point of contact for all 3rd party technical communications, B2B/B2C Clients, testing houses, and audit authorities.
      Jan 2009Aug 2009

      Information Systems Consultant

      TST Global (reference Available from CEO)
      • Oversaw the establishment of European branch / office while creating and maintaining initial client correspondence.
      • Central in growing the UK staff from 2 to 12 .
      • Liaison between the UK office, 4 international Intermap offices and sub‐contractors ensuring services met customer requirements.
      • Hired and eventually collaborated with local staff to establish and implement software development cycles used in delivering to new European clients.
      • Supervised budget allocation and generated budget reports at various project milestones.
      Sep 2007Jan 2008

      QA Engineer

      TST North America
      • Oversaw and supervised evaluations for effectiveness and non-predictability of Random Number Generator implementations. Managed software development projects for evaluating software compliance against gaming regulations.
      • Designed testing methodologies, prepared test scripts, and performed testing to assess and verify product behavior.
      • Analyzed field data regarding system performance for anomalous behaviors.
      • Reviewed and evaluated source code written in Java, JSP, ASP, PHP, C++, and VB.
      May 2005Feb 2007

      Product Engineer

      Broadcom Corporation (NASDAQ: BRCM), a FORTUNE 500®
      • Designed and developed a test structure which ran TCL scripts daily to verify packet functionalities for gateway, cable modem, IP and WiFi phone platforms.
      • Automated all QA team's core test cases.


      Sep 2011Present


      University of Toronto

      In Progress

      Sep 1999Jul 2005

      Applied Science

      Simon Fraser University


      Client Relations
      Over 5 years of experience liaising between internal business/tech teams and software client bodies.  
      DB Oracle, SQL Server, IBM DB2, MySQL, PostgreSQL, Informix and ANSI Data Clean up tools for running deduplications, and NCOA lookups (Address verification) Reporting Analysis tools: Zoho CRM, Zoho Reports, Cube based automated reports. Website Development Proficient in HTML, CSS, Google Analytics; familiar with HTML5.
      Proficient with all Agile PM techniques. Experienced with planning software projects using critical path analysis, Gantt Charts and Fishbone diagrams to improve business process. Experienced with precise operational and technical software specifications. Experienced with checking, measuring , monitoring, and reviewing project progress. Proficient with MS Project. Proficient in JIRA, Gemini, Wiki, Sharepoint.