Bryn H. Tulip

Skill Highlights

  • Staff Management and Training
  • Project Management
  • Client Relationship Building and Maintenance
  • Systems Optimization
  • Inside and Outside Sales
  • Microsoft Office

Work History

Work History
Nov 2012 - Present

Lead Account Manager

SmartTix Entertainment
  • Train and manage our internal customer support team
  • Developed incentive programs for call center team to maximize value from those positions as well as keep part time staff engaged.
  • .Primary contact for the company’s most valuable clients, deepening relationships as well as translating their needs into software development goals.
  • Build and coordinate software testing to support development.
  • Consult with clients to optimize box office procedures and develop pricing strategies to maximize revenue.
  • Manage marketing services and drive sales in a positive direction. Conceptualized and implemented a variable pricing strategy that increased profits with its introduction.
  • Manage on-site physical inventory and coordinate equipment rental and shipping.
2010 - 2012

Head Docent

Sussanna Dickinson Museum
  • Prepared museum to open by editing, building, and hanging displays.
  • Developed a tour script and taught this script to docent volunteers while also leading tours on my own.
  • Maintained a small reference library and gift shop.
2010 - 2012

Shift Manager

Conan's Pizza
  • Managed and scheduled a staff of 15 at a locally owned pizza restaurant
  • Devised and implemented systems of maximizing profit by building out processes and procedures for staffing and shift planning.
  • In charge of $1000s nightly.

Volunteer Experience

2013 - Present

League Organizer

Disc NY
  • Run leagues in both the spring and fall, each with more than 150 adult participants. These leagues are the primary funding sourch for youth Ultimate (frisbee) in New York City.
  • Work within city bureaucracy to acquire field space to run these leagues
  • Manage a group of volunteer captains to ensure leagues run smoothly.
  • Plan end of year parties to thank both volunteers and players.



B.A American History and Political Science

College of Wooster

Senior Thesis: The Political Communication of James K. Polk