Work experience

Work experience

Store Manager (1997-2002)

Harmony House


  • Increased store sales 20% by creating and rotating merchandise end caps, monitoring and adjusting inventory levels and labor hours.
  • Honored with a “Most Improved Store” award in 1998.

Managed operations of a 5,000 sq. ft. retail store with $200,000 - $300,000 in inventory; solely accountable for all profit and loss; Responsible for hiring, firing, training, scheduling, supervision and reviews; Resolved customer service issues; Calculated all employee timecards at the end of the week and submitted hours to the payroll department.Other positions include:  Assistant Manager (1995-1997), Second Assistant Manager (1993-1995), Sales Associate (1990-1993)

Mar 2009 - Present

Assistant Office Manager

Bankruptcy Assistance Center

Accomplishments:* Saved $2,880 in the first year by creating a mailing list spreadsheet to help increase office operations efficiency.Create a daily spreadsheet of foreclosure listings from the postings in the Detroit Legal website and prepare them for mailing; Investigate advertising methods to promote the business and attract new clients; Responsible for returning all current client calls.

Aug 2003 - Sep 2008

Regional Distribution Manager (2/06-9/08)

Yellow Book


  • Saved $22,282 in operating expenses in a $548,000 budgeted Seattle delivery project by hiring & training local independent contractors and importing qualified carriers from other regions for company’s key advertisers and customers.
  • Managed 100% of 6 projects to successful completion in 2007 & 2008. Finishing an average of 3 days early on budgets ranging from $12,000 to $548,000.
  • Received a “Five Years of Service” award.

Full responsibility of 6 markets which included training independent contractors on proper delivery methods through PowerPoint presentations; Coordinated logistics of 3,200 – 780,000 phone directories to multiple warehouses; Submitted a weekly cost analysis and prepared a final report at the conclusion of each project to the Senior Manager; Developed and implemented innovative ways to recruit route delivery drivers, including contracting with local high schools and non-profits to deliver product as a fund-raising activity; Conducted project update presentations to various sales departments; Quality assurance of completed routes.

Other positions held: Distribution Manager –Traverse City, MI (2/06-11/06), Associate Manager-Southfield, MI (8/03-2/06)

Mar 2003 - Aug 2003

Sales Associate

Pier1 Imports

Advised customer on merchandise purchases; Managed customer transactions, including balancing all cash registers and credit card receipts; Prepare bank deposit slips.



Additional Professional Development
  • QuickBooks for Small Business.
  • Microsoft Excel and Advanced Excel e-Learning coursework offered through Yellow Book.
May 2010 - Present


Schoolfcraft College

Pursuing a degree in Accounting.  Courses taken to date:  Principles of Accounting 1 & 2, Business Law.

Sep 1988 - Jun 1993

Bachelors of Fine & Performing & Communication Arts

Wayne State University

I was also Music Director of the campus radio station, WAYN. I created and produced my own music show, logging in all new music received by the station, weekly calls to the record company reps, market WAYN to all off campus restaurants and bars to increase awareness, assist in live remotes on and off campus.