Bryan Castillo

Bryan Castillo

Work History

Work History
2004 - Present

Assistant Foreman

http://www.imtt.com

Assistant Foreman, Support Services, 2004

  • Supervised daily activities of 14 team members in Support Services
  • Attended daily meetings to review project status and personnel status
  • Created daily work assignments to support various departments

Shop Worker, Support Services, 2004

  • Assigned projects such as emergency oil spill cleanup or pipeline/tank maintenance
  • Managed processes using resources and personnel on hand until completion
2006 - 2008

In-House Marketing/Sales

Choice Title

In-House Marketing Specialist, 2007-2008

  • Opened a new market in Baton Rouge by building business relationships from ground up and promoting real estate services to ultimately reach goal of maintaining a sustained file count.
  • Demonstrated exceptional communication skills in consulting with key decision makers, delivering powerful presentations, persuasively negotiating major transactions, steering critical choices, diplomatically troubleshooting problems, and delivering comprehensive educational training programs to reach goal of a sustained client base.
  • Maximized sales by designing and launching proactive campaigns and developing existing sales strategies to address client-specific needs and markets and ultimately became known as an expert in market.
  • Utilized photo and design software including Adobe Photoshop, Adobe Illustrator, and Microsoft Publisher to create innovative marketing brochures, flyers, lead generation materials, and advertising and sales support tools that were supplied to entire marketing and sales staff.
  • Launched an internet campaign including a monthly e-mail newsletter and blogs marketing services instrumental in generating new revenue channels and keeping top of mind awareness with current clients.

Insurance Servicing Representative, Bonnette Insurance Agency 2006-2007

  • Processed renewals for existing clients and identified and targeted new potential sales opportunities.
  • Set appointments and prepared for Customer Policy Reviews with current clients to identify deficiencies in policies and possible sales with a goal to change clients to multiple lines of business.
  • Through the use of customer relationship management software, processed policy lapses and final notices to target currently clients to keep current business.
2004 - 2006

General Manager

Uhaul International, Inc.

General Manager, 2005-2006

  • Effectively ran a profitable, competitive, customer-oriented operation with constant year-over-year P&L efficiencies
  • Increased total income by 218% ($600K to $1.3 M) through implementing basic strategies and team member training in first year of management
  • Directly responsible for overall productivity by giving clear direction with constant motivation to team members
  • Provided direct supervision to 15 team members while coaching and developing to increase team retention during first year of store operations
  • Recruited, trained, and promoted team members to maintain #1 ranked store in market for rental transactions

Assistant General Manager, 2005

  • Provided timely installation of hitches through monthly inventory standard audits in order to attain $8,000 per month revenue (32 units) with a 98% extended lifetime warranty penetration
  • Provided routine maintenance to truck fleet, trailer fleet, and equipment; managed logistics and inventory to ensure availability and to fulfill reservations/commitments
  • Created schedule to facilitate work/life balance for all team members

Customer Service Representative, 2004-2005

  • Maintained Plan-o-Gram of towing and moving accessorie
  • Conducted routine inventory audits to ensure adequate in-stock levels
2002 - 2004

Manager

ABA Rentals
  • Worked at counter sales, answering mulit-line phones, writing and filing customer contracts, inventory, collections, cash balancing, and customer service
  • Advised customers of proper operation and participated in maintenance of small and large tools and equipment
  • Worked closely with contractors and business customers to supply all needs in a timely manner

Skills

Skills

Microsoft Office Suite

Proficient in Outlook, Word, Excel, Powerpoint, Access, and Publisher

Adobe Illustrator

Used in design and advertising.  Made various marketing pieces for both email and distrubution purposes.

Photoshop

Used day to day in design and advertising purposes.

Education

Education

Summary

Motivated, highly resourceful professional with experience successfully developing and implementing business strategies and programs seeking a challenge both intellectually and professionally. Background in management and quick adaptation to any type of situation. Proven success in forging relationships with both co-workers and outside clients. Strong track record of quickly breaking out of a position with promotions and career advancement. Looking for a chance to work with other professionals and to anticipate advancement both in an organization and in a career.

Professional Organizations

Actively participated in the following professional organizations:

  • BRAC (Baton Rouge Area Chamber of Commerce
  • GBRAR (Greater Baton Rouge Association of Realtors)
  • BNI (Business Networking Inc, ISI Chapter)

Portfolio of Work