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Summary of Qualifications

20+ Years of Conscientious Customer Service - Which Includes:

    13+ Years As A Top Producer in The Real Estate Industry

    10+ Years of Direct Marketing in The Cable TV Industry

Work experience

May 2005Present


Prudential NW Properties

Member of Prudential Northwest Properties Presidents Club as acknowledgement for closed sales volume. 

8th in sales volume amongst 1400+ Vancouver Realtors in 2006

Work with buyers and sellers of homes and properties.

Represent home builders and land developers.

Maintain multiple websites for our Real Estate team. 

Sep 2008Oct 2009

Customer Service Representative

Charter Communications

Broadband Sales Representative - Incoming Calls - (Cable - Internet - Phone Sales)

Consistent Top 25 Produce in A Call Center of 300+ Agents

100% Attendance - Over 97% Compliance Rating

Jan 1997May 2005

Realtor / Property Management

Dynamic Realty / Pacific Lifestyle Homes

Manager of the Income Property Portfolio for Pacific Lifestyle Homes. At the outset of my tenure this division had approximately 25 properties. Through my efforts, the holdings increased to 90+ properties located in Vancouver. Wa., & Boise, Idaho.

Was responsible for all aspects of the Lease to Own Program - From securing builder financing of the homes - through the final paperwork for the Lease Option purchaser.

Handled all Accounts Receivable - Turnovers of Property - Secured Insurance on Properties (with an annual review to make certain the best price was being paid for the best policy) - Collections of Lease Payments, and Evictions When The Need Arouse.   

Worked With Buyers and Sellers of Residences and Property.

May 1985Dec 1996

Direct Sales Representative

Cox Cable / Columbia Cable / TCI Cablevision

Direct Sales of Cable TV Services.

Upgrades - Downgrades - Existing A/O Activations - Made Payment Arrangements With The Go Ahead From The Credit Department.

NPD Disconects - NPD Reconects With Bringing Bill Current (Collected Back Balances @ Customers Door or Retrieved Equipment).

Installation of Services if home was Pre-Wired & Underground or prewired MDU Units.