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Work experience

Nov 2011Oct 2012

Serials & Acquisitions Technician

Information Services, University of Toronto, Faculty of Information

Public Services and Reference

 Delivered circulation, reference and technical service in person, by phone, and by e-mail.

 Created and updated user records; collected fines and fees.

 Liaised with faculty to deliver Course Support Service by enhancing syllabi with links to library records and resources, and managing print and e-reserves in SirsiDynix and Blackboard.

 Updated a LibGuide on publishing and communication in the LIS field (

Teaching and Training

 Taught and created 1.5 hour workshops with accompanying slides and handouts: Citation with APA, Circulation with Sirsi Workflows, & Finding Resources for Topics in Communications and Critical Information Studies.

 Scripted and recorded five videos with Camtasia on finding resources using the library catalogue ( and web searching (

 Trained student assistants for Public Services and Collections duties.

Collections, Serials, and Acquisitions

 Engaged in all steps of the acquisitions process: accessed vendor databases, placed purchase orders and paid invoices for monographs, subscriptions, and professional memberships, imported bibliographic records, processed and helped to catalogue new items.

 Monitored publisher websites for new titles relevant to the collection policy and curriculum.

 Reviewed, re-cataloged, and processed 350 Library of Congress classification schedules.

 Processed gift items including an inventory of a donation of approximately 650 monographs, periodicals, and other materials.


 Collaborated with the Outreach Librarian to create checklists for organizing library events.

 Promoted Information Services on tours for students and visitors.

 Worked with faculty member Jenna Hartel to create a student club focused on crafting with

Jan 2011Apr 2011

User Education and Information Literacy Practicum Student

Toronto Public Library (TPL)

 Developed a handout/script for a new computer training class on PowerPoint 2007.

 Created Snagit screen–capture instructional videos on finding graphic books ( and using Office 2007.

 Assisted librarians in delivering User Education classes and attended staff training workshops.

Sep 2009Apr 2011

Student Assistant

Information Services Unit, Faculty of Information, University of Toronto

 Delivered circulation, reference, and technical service in-person, by phone, e-mail, and chat.

 Liaised with faculty to support courses and to update their journal alerting service profiles.

 Completed two major collection development projects: 1) a collaborative analysis and evaluation of the e–journal vs. print collection and 2) an independently compiled list of exhibition catalogues.

 Reviewed print journals and publishers’ websites to identify titles to add to the collection.

 Designed forms for public service statistics and signs for public spaces.

 Took charge of interlibrary loan service via RACER for a month.

Nov 2008Aug 2009

Public Service Library Assistant (November 2008 – August 2009)

Walter C. Koerner Library, University of British Columbia

 Worked opening and closing shifts at the main circulation desk.

 Initiated a project of sorting and weeding outstanding fine records from the past 20 years.

 Edited Voyager records to create and update new patron accounts and re-barcode books.


Sep 2009Jun 2011

Master of Information

University of Toronto

Completed the core coursework required for the ALA-accredited Library and Information Science path while exploring personal interests in the future of the book, readers and reading activity, information in a global context, and non-traditional library collections such as graphic novels and games.

Sep 2004Jun 2009


University of British Columbia

Completed courses in a variety of humanities disciplines including literature, history, art, religion, and philosophy as well as in Latin and Old English.

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Professional Activities

Member of the Local Organizing Committee for the 2012 iConference. Sub-committee responsibilities included planning and organizing awards banquet, serving attendees at the registration and information desk, directing volunteers, proofing and formatting the conference proceedings, and editing the conference program.

Assisted with registration, customer service, and set-up for the 2012 iPRES conference.

Member of the planning committee for the 2011 Reading Connections conference at the University of Toronto’s iSchool.

Volunteer at the registration desk and as directional guide at the 2011 OLA Super Conference.

Volunteer for the Toronto Comic Arts Festival in 2010, 2011, and 2012.

Technical Skills

Library-related software: SirsiDynix Integrated Library System, Voyager Integrated Library System, Coutts OASIS bibliographic database, RACER Interlibrary Loan Management System.

Course management platforms: Blackboard.

Office software: MS Office Suite, Adobe Acrobat Professional, and Photoshop.

Online collaboration tools: LibGuides, Google Docs, Twiki, PBWiki, Slideshare, and Slide Rocket.

Video creation tools: Snagit, Jing, Camtasia.

Bibliographic management software: Endnote, Zotero, Refworks.

Web technologies: Drupal, XML for text and image markup.