Download PDF

Objective

To utilize my desire to improve, past experiences overcoming challenges, working with new people, and problem-solving in order to provide me with new opportunities on which I can build a future career

Work experience

Mar 2015Present

Testing Proctor

Cal State East Bay

- Assisted in administering and proctoring standardized testing

- Checked students in and out, handed out materials, and guided students to appropriate facilities when hall proctoring

- Assign seating and ensure that students are not cheating

Nov 2015Dec 2016

Hostess

Black Sheep Brasserie

(transferred here from The Lexington House, same owners)

- Greeted customers and helped them to tables as part of a team of two hosts

- Used open table to organize reservations and the restaurant's layout, answered the phone

- Helped restock silverware, bus/reset/reogranized tables, and collected menus

- Worked closely with food runners, busers, servers, kitchen staff, and management to ensure all guests were seated in a timely fashion 

- Dealt with any conflicts between customers or staff and helped iron out the issue

- Took drink and food orders for front of house

- Stocked, refilled, and maintained bathrooms throughout the night

- Trained all new hosts since the restaurant's opening

Jul 2015Nov 2015

Hostess

The Lexington House 

- Cheerfully greeted customers, guided them to tables, and answered to phone calls

- Organized restaurant seating by hand and  maintained front of house individually

- Kept candles lit and restocked, cleaned front of house

- Helped bus, reset tables, run food to/from tables and refill waters

- Cleaned, maintained, and stocked bathrooms 

Jun 2014Oct 2014

Courtesy Clerk

Safeway Inc

- Helped customers navigate the store and responded to their needs

- Organized products on shelves and restocked wayward items

- Assisted customers with bagging groceries and carried things to the car

- Dutifully cleaned the store and retrieved carts

- Cheerfully supported other team members and trained new courtesy clerks

Jun 2011Sep 2013

Teen Tutor Volunteer

Sunnyvale Public Library

- Aided students in grades 1-5 in reading and comprehension

- Aided students in grades 6-8 with homework and test preparation 

- Helped create a promotional video for the library

- Served on and actively participated in the committee of teen volunteers to improve library programs and services

Jun 2012Aug 2012

Volunteer

Calvary Church

- Organized and participated in fun activities for Autistic and other special needs children

- Helped prepare and serve lunch for kids and volunteers

Education

Jun 2014Present

Associate's Degree, Biological Sciences

De Anza College

Relevant Courses: General and Organic Chemistry, Ecology, Psychology, Molecular Biology, Plant Biology, Calculus

3.43 GPA

References

Jimmy Marino (Professional)

Owner and Manager Black Sheep Brasserie and The Lexington House 408.398.6672 imbiberjimmy@gmail.com

Quentin Galvin (Professional)

Manager Safeway Inc. 408.768.6340

Eddi Carrol (Personal)

Family Friend 408.990.5482 eddiray78@gmail.com

Skills

Good Driver

Driving safely for 5 years

Working with Children

Although I've not held a professional position working with children, all of my volunteer experience has involved tutoring, organizing activities for, and working with special needs and grade-school kids. 

Open Table

One year of experience using and training others to use open table software for restaurant management and organization 

English

6 Years Experience aiding foreign speakers to improve English skills

Customer Service

About 2 years of experience in promptly and cheerfully attending to customer's needs, questions, and concerns

Microsoft Office/Computer Skills

Experienced suing Microsoft Word, Powerpoint, Excel