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Work experience

May 2015Present

Global Trade Customs Compliance Specialist

Allyn International Inc

Lead and direct the implementation of trade compliance programs, policies, and procedures, training and internal audit programs to help ensure compliance with U.S. Government and non-U.S. import and export regulations. Serve as the primary point of contact for internal and external inquiries and audits.

Aug 2014May 2015

Client Partner

Gartner Inc

Managed relationships with 230 C-level and IT Managers with licenses at Gartner IT Consulting. Focused on retaining clients through monthly and quarterly meetings, uncovering IT projects and initiatives and the challenges Gartner could address with consulting and research. Acted as the liaison between client and sales, events, analysts, IT needs and help desk.

May 2013Jul 2014

Account Manager

ADP Tax Credits

Managed relationships with 300 ADP Tax Credits clients, visualizing ROI for the client in quarterly and annual reviews, and acting as the liaison between client and Sales, Government Relations, Compliance, Call Center, and Finance.

Sep 2012May 2013

Account Management Assistant

Aerotek - Contracted at ADP Tax Credits

Performed analysis and reporting for all Account Managers and provided assistance in quarterly and end of year reviews for clients. Satisfied ad-hoc requests as needed.

Aug 2011Sep 2012

Server & Server Trainer

Redbone Alley
Jul 2010Aug 2011

Server

Longhorn Steakhouse
Aug 2009Mar 2010

Executive Editor

The Patriot, Francis Marion University

Supervised up to 15 collegiate employees, including staff writers, photographers, newspaper deliverers and Assistant Editor. I acted as Copy Editor and had full control over imaging, pagination and final newspaper copy.

Education

Aug 2007May 2012

B.A English & Mass Communication

Francis Marion University

Skills

Organization & Multi-Tasking
Microsoft Office Suite
Client Retention