- Crown Point US
- [email protected]
Currently, I am a full-time student and employee. I am very driven and motivated. School and work are my main priority. I enjoy learning, and I view school as a great opportunity for success. In addition, I enjoy working and forming new experiences. I am very dedicated to my current education and profession. All of my effort is directed towards becoming a great student and employee. When I have the ability to help or gain new knowledge, I take the opportunity.
As an Assistant Head Teller, I open and close our branch. I assist with the tellers when they have reached their limitations. In addition, I complete reports, perform monthly audits, and scan work. I still perform teller transactions ,however, my responsibilities have been expanded. One of my most important responsibilities is customer service. I am also a member of the Five-Star Service program. The main purpose of the Five-Star Service Program is to develop ideas to create employee satisfaction and appreciation.
Customer service was a vital aspect of my job. I was responsible for managing customer seating and satisfying customer needs. Along with customers, I helped my fellow coworkers when possible. I have also trained new employees. While working at a restaurant, I needed to adjust to sudden changes and busy shifts.
As a teller, my main responsibility was to complete transactions such as: deposits, withdrawals, processing payments, running coin, redeeming bonds, and excreta. I was responsible for ensuring balancing accuracy. In addition, I was responsible for recognizing and completing reports when necessary. I have also trained new employees. My job required excellent customer service and recognizing consumer needs. During my time as a teller, I became the branch coordinator for the Five- Star Service company program. Within the program, we discussed and formed ideas to increase employee satisfaction. In addition, we helped plan and organize our company's annual meetings.